United StatesThe Horizon Blue app makes it easy to access your health plan information. Plus you can find care and connect with Horizon member services. The app is intended for use by Horizon members. Horizon Blue Cross Blue Shield of New Jersey is an independent licensee of the Blue Cross Blue Shield Association. The Horizon Blue app is free and lets you: • View your benefits and coverage details. • Visit with a doctor • View, download and share your ID card • Find in-network doctors, hospitals and other health care professionals • Track your out-of-pocket costs • Submit medical claims
A bit slow
Many times logging in takes a while.
United StatesWhat happened? Update
Have to delete old version and install new version clean to get back Face ID login and retain username on login page. Doable but would expect an automatically executed non-optional update to behave better…. Also user should be advised by the app not have to figure themselves by trial and error. Poor look for hbcbs imo
United States50-50 chance of app working correctly
Don’t call you will get an overseas rep then get spam texts & calls. Same happens when you “chat”. Emails disappeared a year ago and tech support does not know what they did but likes to call at random times claiming they fixed what they don’t know was wrong… still missing a year later. The emailed responses are just links back to the website & app that show nothing. Good luck. The app is convoluted so you get to play “guess what is covered at what rate” Because 90% of the time the app just says “coverage available” but does not reveal whether deductible copay coinsurance etc. overseas call reps will argue that anything not inpatient must be outpatient when a free standing lab or radiology center is neither. Claims sit looking unprocessed for months. And they pay claims for services never rendered!!! Which is a real problem since they won’t seek repayment if the medical provider forgets to send back the payment. Like “AbleTo” it’s free (no it’s not ). Billed $3000 paid in advance by BCBS for partial services not rendered per their contract, no follow up as promised. Took 15 weeks for 8 weeks of services because their “call over a computer” at AbleTo does not always work. But it’s a “special partnership” AbleTo and HorizonBCBS. Commoners that’s called _____.
United StatesClear explanation
Always get my claims for easily with a clear explanation of what they are!
United StatesMyWay fsa account link broken
On both the app and website, I can no longer access there link to myway FSA account. Huge issue that should be resolved ASAP.
United StatesConfirmation
I am NOT getting any email nor text messages notifications when I make payments throughout the App.
United StatesLog in issue
Always an issue with the log in
United States
Updated and enhanced to make finding info and answers even easier.
Subscribe our newsletter and get useful information every week.
Publisher's Other Apps
Other Medical Apps
Similar Apps