United StatesAs an Eden Health member, this app is your primary stop for all of your healthcare needs. You can use this app to: + Describe your symptoms to a doctor, determine if you need to see a clinician in-person and in some cases, get treatments and medications prescribed virtually + Book appointments in less than a minute + Get curated referrals to specialists in your health insurance network About Eden Health: Eden Health is a modern take on the doctor’s office. We’re a team of healthcare providers who are building a healthcare community for our patients and working to bring you a simplified, personalized healthcare experience. Our members-only doctors office is tied to our convenient app, giving you greater access to the same healthcare team you know and trust from your visits.
visits are only for Chicago , Boston, New York
With the regional limitations this app is only useful for refills and video consults. They cannot check what’s wrong with you over video unless it’s something obvious you get from questions
United Stateslike the idea, but struggling with buggy-ness
I’m just starting to use the app, but the chat function always seems to have difficulty loading for me. I have to exit the app completely before I can send a message that I’ve had to retype 3 times.
United StatesWhen trad healthcare is the better option, you know it’s bad
This company is a startup that raised a $100 million and still can’t figure it out. The brick and mortar concept is a bait-and-switch that lures you in with actually good doctors and NPs in person and then immediately passes you off to PAs and random vaguely invested clinicians who know nothing about you and will only meet with you via the app and charges you for every single text communication that goes through … even when there is no diagnosis or medical ask delivered. Need to know if it’s a “come into the office” or “talk over video” visit? They’ll charge you. Need to ask for a refill (which they only nonsensically prescribe on a month to month basis, even when it’s not a controlled substance), they’ll charge you for a full visit, even if you have zero human or app interaction. (How is this legal???) There seems to be a general “idk y that happened *shrug*” attitude from billing and support. It must be bad to tell you you’re better off at established medical providers and doctors… which is its own kind of scam. But stick to the doctors. At least when those guys data harvest from you, it might be on the news someday.
United Statesterribly buggy app, marginally better healthcare experience
The app is terrible. Super buggy. Doesn’t remember anything when you switch apps. Really hard to use. The actual healthcare services are marginally better than old world medical offices, which is a very low bar. They have primary care doctors and physical therapists who are good and they do very minimal coordination for you. They don’t make any appointments for you. The chat feature is neat but it’s kind of awkward that all of your chats with all your different providers are all in the same chat.
United StatesTechnical issues spoil good healthcare
Recently the app has disruptive internal updates. I can’t read my messages until it finishes installing, but if I leave the app (including going to the control center), progress is reset. On slow cell data it will just stop and never finish. I wasn’t able to communicate with a provider when I was running late.
United Statesservice is excellent but app is terrible
The app reloads every time you navigate to another app. Makes it impossible to use! Slow as well.
United StatesTechnical issues get in the way of care.
Dialogue boxes fail to show up, preventing me from uploading PDFs or updating my insurance. I wish there were a dedicated Eden website.
United States
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