Dexcom Clarity is a diabetes management application for CGM users. It provides relevant insights into users’ retrospective glucose values, patterns, and trends over time. Dexcom Clarity is an important part of your Dexcom CGM system. It can help you identify glucose patterns and, with your healthcare professional, determine the potential causes of those patterns. Dexcom Clarity users experience up to 15% increased time in range (70-180mg/dL) as compared to non-users.* Log in with your Dexcom account to: • Keep tabs on your time in range, patterns and other key metrics. • Allow clinics to access to your data and reports to make appointments more efficient. • Set Time in Range goals. • Turn on daily or weekly notifications and emails. • View, save, print, and email all reports. • Connect to partner apps for more features and benefits. This app store should not be used as your first point of contact to resolve technical or customer services issues. In order to protect your privacy and personal information, and promptly resolve any technical or customer services issues you are having with any Dexcom product, please contact 1-888-738-3646. Dexcom is required to follow up with customers regarding product-related complaints. If Dexcom determines that your comment/complaint requires follow up, a technical support representative will attempt to contact you to gather more information regarding your comment/complaint. *Parker AS, Welsh J, Jimenez A, Walker T. Insights from big data (2): Benefits of self-guided retrospective review of continuous glucose monitoring reports. Diabetes Technol Ther. 2018;20(S1):A-27.
Clarity is clearly pathetic
One of the worst. Logging in is ridiculous. Not sure who designed and tested the app but clearly someone in high school.
United StatesShould be negative stars
Horrible functionality just like Dexcom cam and app
United StatesGarbage
Garbage just like the G7 app. They take your information, use it to pad their bottom line- and don't even have the decency to give you access to a copy. People have emergencies. They need to see every reading from the past 24hrs. Not useless simplified views for those with IQ's three deviations below.
United StatesThe app would likely be great, if it would ever let me access my own information.
I’ve been using Dexcom for a few years now. I get weekly summaries of my numbers and target ranges from Dexcom Clarity; however, the app has not let me log into my account in about two years. I started going to a new doctor a few months ago and of course they wanted to be added as the provider and access my information. The app claims that there is no existing account for me, even though it sends my account information to my email and phone number. I’ve reset my password, tried changing my username, all of it. Yet every time I try to log into the app, it tells me I don’t have an account. Clearly, I have an account. I have logged in before and they have the correct contact information for me. The only way to access my information is through the website. The app is very buggy and even the times I have been able to log in, it has me logged out by the next time I try to open it. Maybe someone from the company will see this and try to fix the problem for me? I would love to be able to access my own medical data that I pay lots of money for.
United StatesSays it’s compatible but it only goes to February 29
Can’t change the date range using the app on my iPad!
United StatesHaving Issues
I don’t know if anyone else has had this issue but my clarity app, even though it’s now nearly April only gives me data through February 15th of this year. I don’t know how to fix it so it gives me the most recent information.
United StatesLogin with username or email
Terrible!!! I try to login to the app on my iPhone 14 Pro and with my username and it switches to my email in the next screen after hitting continue. It does not allow me to edit the username area so that I can correct it. It will not recognize my account because it sees my email as the username, not my actual username. I have tried to just enter my password and hope that it lets me into my account but it will not. Dexcom Please fix this! It’s sooooo frustrating!!!!
United States
Bug fixes and performance enhancements
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