Tide Cleaners Mobile provides instant access to your personal Tide Cleaners account and customer information, giving you the ability to track your orders as they are processed, view your cleaning history and receipts, and much more. Schedule a free delivery pickup or simply let the store know that you will be in to grab your items—all with the push of a button. Tide Cleaners Mobile will even notify you when your order is ready for pickup, as well as pass along any special information or promotion. Features listed below are subject to the specific operating polices of the location: 1) Track your orders in process and view past order history, and receipts. 2) Request a free pickup from your home. 3) View your customer account information, including your contact information, payment methods, cleaning preferences, etc. 4) Quickly contact Tide Cleaners by phone or email and access their website all directly from your device. 5) Receive automatic notifications when your orders are ready for pickup notifications, complete with order count and descriptions.
Coupons don’t show up.
Know what’s frustrating? Seeing signage at your Tide store saying that there are great coupons in the app and mine DONT show up. It literally errors out. I’ve deleted and reinstalled the app, reset my phone, and no luck. Next time I’ll drive 25 minutes out of my way to visit the Wellington Tide store that is staffed instead of the kiosk, in hopes that they can apply the coupons manually. But since my clothes are at the automated kiosk I get to pay full price if I want them back tomorrow. I really would have loved that 20% off. Update: I was able to go into the other Tide store and a very nice employee was able to give me a $15 off coupon manually. So kudos to Tide!! …but no stars to the app.
Coupons don’t come up
Coupons are not accessible, so now I get to pay full price
Useless app.
I deleted the app years ago because when I tried to log in it didn’t work. Fast forward to today. I reinstalled the app. Tried to log in and it wouldn’t let me. Tried to reset my password and all I get is an error message. Deleted app, again.
Buggy and slow
This app is full of bugs and so slow. Seriously annoying.
App doesn’t display coupon images
The app offers coupons, but it doesn’t display the coupon images so you have no idea what the offer is for each code. It seems to be impossible to find anyway to submit feedback app support. If you click app support in the Apple App Store, it just takes you to the tide website which doesn’t offer any support whatsoever for the app.
A bit buggy
The main bug that is quite annoying is I keep getting signed out so I do not get notification about the status of my orders and I have to login in with 2 factor authentication just to check the status of my orders
Pricing only available on app?
I shouldn’t have to download an app for every single store and Company just to get pricing—- put it on your website!
Graphical update.
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