DIVE INTO THE PERFECT DAYCATION WITH SWIMPLY Discover a world of unique private pools in your city! Swimply gives you convenient access to the thousands of private spaces fit for any occasion and any one–even pets. From family time, to pool parties, a little solo rest and relaxation, or a family celebration, there’s a Swimply for every moment. Download the Swimply app today! CUSTOMIZE YOUR SEARCH TO FIND YOUR IDEAL SPACE Find and book your private experience by the hour with Swimply. Whether you're seeking a private space for a few laps, planning a memorable hangout with friends, or looking for quality family time by the pool (even with your furry friend if allowed by the host), Swimply has got you covered. You can search by category, location, price, group size, amenities, and so much more. Rent your private pool with Swimply today! HAPPINESS IS JUST A CLICK AWAY Launch the Swimply app on your iPhone and dive into a seamless booking experience. Set your preferences and effortlessly browse and book the perfect private pool that matches your needs. Connect with hosts before or during your booking to get answers to any questions you may have. Never worry, your reservation details are right in your hand at all times for convenience on the day of your booking. SHARE YOUR PASSION, SHARE YOUR SPACE Share your space with others by becoming a Swimply host. List your pool, set your rules, and manage availability with ease. Join our vibrant community of hosts and start earning from your private pool. Get support from our dedicated team to make the most of your hosting experience. As a host, you can earn up to $5k/month by renting your private space by the hour. Unlock the joy of private experiences with Swimply and escape locally. Download Swimply and start creating unforgettable memories today.
App is frustrating
Used in the past no problem. New updates, bells and whistles are too much and buggy. I appear logged in but app keeps asking for my mobile number and making me add the code to no result. Chat is only an unhelpful bot. Can’t view all the photos for each pool only first two. Can’t sort by distance from me. Click on heart to save, forces me to add mobile and the loop restarts again! Love idea but this is a pain to use! Used to be simpler and easier.
No support except a bot named Duckie
I was just simply trying to book a reservation and the app while logged in to my account & the app didnt recognize my account and just hosed up. Tried several different pools. No other support then a bot. Which just means any issues in the future will result in poor service. Hopefully improvements are on there way.
App is broken
Search filters don’t work anymore
120 people NO damages covered
Someone booked a pool party for 30-40 guests, which would have been my largest yet. I found out later that a promoter had been pre-selling tickets for the “Pool Party Event” Swimply does NOTHING to protect its hosts from things like this or guarantee compensation if someone does this such as taking a deposit ahead of time. Making sure an active credit card is in file… so I am still in talks trying to get my damages covered and the overages. Swimply is NOT well organized and it’s very frustrating as a host. They should take some tips from Airbnb, Peerspace and Giggster that have all these things figured out and make it easy for Hosts to file damages and overages after a booking is complete. This all happened last summer and they still have done absolutely nothing!
Not easy to use as a host
I wish the app was a lot more user friendly. I cannot easily edit any availability.
Poor Customer Service
My wife and I booked a same-day reservation on the app. Keep in mind, most of the pools had to be scheduled at least a day or two in advance, so when I saw one that could be scheduled the day of, I took the opportunity. About 1.5 hours prior to our swim, I get a notification that the host asks to reschedule our reservation to next week due to her pool being ready. To make a long story short, I attempt to get in contact with her about a refund and don’t get an immediate response. I contact the Swimply app and, after going through their automated response, eventually get an email saying that it’s “at the sellers discretion” to issue a refund. While the seller graciously gave us a refund, the Swimply app shouldn’t leave this up to sellers. The app needs live customer service representatives instead of automated messages.
For booking it is ok
As a host this site is extremely frustrating. I need to switch my banking information and that is an impossible task.
Bug fixes and performance improvements
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