Welcome home to the Resident Experience app, for residents of Greystar-managed communities. This new, cutting-edge platform provides residents with high-tech convenience at the touch of their fingertips. Through this app, residents will be able to: • Access payment portal • Submit maintenance requests 24/7 and automatically receive status updates • Reserve amenities easily, so you can enjoy them as soon as you’re ready • Connect with your community and stay up-to-date with what’s happening and much more! After downloading the app, residents will set up a profile to access their specific community.
Horrible User Interface
If I could give 0 stars, I would
Literally the worst
The worst rental payment app I have ever dealt with. Impossible to find anything, not at all intuitive. Just one more reason to not live in a Greystar property if you can help it.
Beware of this company!
These people who own this company are a joke! If you use a debit card to make your payment be prepared to pay 9.99! Money hungry is what it seems to me.. just ridiculous!
This App Ain’t App-ing
This is not a user friendly app. I can see what has been set up but can’t change anything. All I’ve been able to do successfully in the few months we’ve lived here is submit work orders (which that seems to work just fine).
Please, delete this app.
This is by far the worst app that I’ve ever used. I’ve lived at my apartment for 3 years and they just started using this app for everything. I’ve made so many trips to the front office now because nothing on the app works. There’s so many issues I don’t have enough time to list them out.
Not good
Trying to pay rent, the app keeps saying they need to verify the account via a otp, but the “send code” button doesn’t work
Horrible App - Forced to Use By Complex
I was forced to become a member of this app by the company that owns the place where I rent. The app has a 1.8 rating and is very clunky to use.
Bug fixes and performance improvements
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