Greystar Resident App

Greystar Resident App

App Report, Market and Ranking Data
category
price
Free
Reviews
4.9 (5.2K)
United States United States
Description
The Greystar Resident App provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone.

Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications with the app (see below for a list of key features).
 
 If you have feedback, suggestions or bugs about the app itself, please email [email protected], we would love to hear from you!

Greystar Resident App Features:

•  Make a One Time Payment - Easily submit a one time payment with the same trusted payment platform you have always used. 
•  Add/Delete Recurring Payments - Easily schedule new auto-payments ensuring your rent will never be late.
•  One-Tap Pay - Pay rent with a single tap right from your smartphone. The app remembers your last used payment method and knows your exact balance due.
•  RentNotify - Sends push notifications to your device, reminding you to pay rent.
•  Contact Property - Contact your property directly from the app. The app automatically routes your call to the appropriate after-hours number when the office closes.
•  Submit Maintenance Requests - Submit a maintenance request right from the app. 
•  Take a Picture of the Problem - Use your smart phone's camera to take a picture of the maintenance issue without leaving the app.
•  Inspections - Complete move-in, maintenance, and other inspections right from your mobile device.
•  Touch ID Login - After initial setup, securely log in to the app by scanning your finger print
•  Face ID Login - Authenticate with your face with iPhone X+
•  3D Touch Support -  Quickly pay rent, submit a maintenance request, or view your balance by tapping and holding the app icon.  

Please note: The Greystar Resident App is only for residents of properties using Entrata's ResidentPortal and ResidentPay products at Greystar property locations.
Category Ranking
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Review Breakdown
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Screenshots
Reviews

Review

My home at the Avana run has been great love my home , I have a great view from 4th floor , no mice or anything since iv lived here n I also enjoy the amenities! I will say that Monica has been really professional and nice and so bad nickhlos but I do miss Liz as she left the company but was very professional. Now the new girl ASIA is not professional at all , she seems very short with the residents that call and have questions and she is not approachable when entering the rental office , it seems as if she’s not happy n hates her job n i just never had a great experience with her at all . I feel that if she doesn’t like her job than she should leave.

Cen BthlFri, Mar 1, 2024
United StatesUnited States

Review

Love living here at Overture Fairview, however the staff here has consistently ignored some very simple problems. For instance the hand sanitizers located by the elevators have been out of sanitizer for almost two years!!!!!! Either take them down or fill them!!! The other complaint is that staff is very good at letting people know when they cancel overture events and they will take the time off but very bad at letting residents know that certain door don’t open or why the pool is not in operation or when it will be in operation. Just some examples of the lack of communication. But not lack of communication when the rent goes up!

Roy GivensMon, Jan 29, 2024
United StatesUnited States

doesn’t work

I can’t log in with my resident portal credentials but it won’t let me create a new account because it says my apartment complex doesn’t exist.

pbk462Wed, Nov 15, 2023
United StatesUnited States

Stunning Location

Park 12 collection is without question one of the most beautiful apartment communities I’ve ever seen and the amenities are incredible multiple pools incredible workout facility and the staff at Graystar are just tremendous. They’re so helpful so caring. Parking facilities are excellent and the security staff is really really on it.!!

Tesla LongWed, Nov 1, 2023
United StatesUnited States

Not a good app and Greystar

Not at all good app and bling reflecting correct payment.

One of residentSat, Sep 2, 2023
United StatesUnited States

Maintenance team is the best!

Our maintenance team is the best. Our front door porches look great now that they have been Power washed. Thank you for such great support!!

On the waterfallFri, Jun 30, 2023
United StatesUnited States

Wonderful staffing and management

It is an absolute honor being in this community where people listen, care and take care of their tenants. I love being here!!!

WeenokaFri, May 12, 2023
United StatesUnited States
Download & Revenue
DOWNLOAD N/AApr 2024Worldwide
REVENUEN/AApr 2024Worldwide
download revenue
About
Bundle Id
com.greystar.residentportal
Min Os. Version
13.0
Release Date
Sun, Mar 1, 2020
Update Date
Mon, Apr 15, 2024
Content Rating
4+
Has IMessage
No
Support Watch
No
Support Siri
No
File Size
196.23MB
Has Game Center
No
Family Sharing
Yes
Support Passbook
Yes
Supported Languages
English, French, Portuguese, Chinese, Spanish
What's New
version
5.43.0
updated
1 month ago
• Fixes for known issues.
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