Bilt is a loyalty program that lets you earn points on rent. Earn points when living in the Bilt Rewards Alliance or when paying with the Bilt Mastercard®. Use the Bilt Rewards app to pay your rent and earn Bilt Points, redeem points, manage your Bilt Mastercard, and more. Pay your rent · Connect your apartment in the app · Pay your and earn points each month Redeeming your points · Transfer your Bilt Points 1:1 to over 100+ partners airlines and hotels · Use your your Bilt Points towards next month’s rent or a downpayment on a future home · Book fitness classes · Redeem for art, home decor, and more The Bilt Mastercard · 1X points on rent without the transaction fee (up to 100,000 points per calendar year) · 2X points on travel · 3X points on dining & 1X points on other purchases Use the card 5 times each statement period to earn points.
Good review
Quite remarkable!!!
Incompetent
This company doesn’t know the difference between a savings and checking account. Make sure you have receipts of your transactions cause Bilt finance department literally cannot comprehend a savings account and checking account. I was wrongfully issued a NSF charge because they coded my account as a savings when it is a checking. I have all the receipts and they still cannot comprehend what they did wrong.
Rent payments
Change the system to be able to make multiple payments from different accounts when paying rent.
Balance unclear & autopay difficult to set up
The way the app puts your balance in, makes it hard to understand what you actually owe because they don’t put any pending transactions on your balance like some other cards do. It makes it difficult to know how much money I owe. My Apple Card gets around this by showing the total balance, but only allowing you to pay off everything that is not pending. Auto pay was really confusing to set up. For some reason Bilt can’t do it in its own app so you have to go create a Wells Fargo account and there’s almost no instructions on how to set up auto pay in that Wells Fargo portal. Many cards that are run by other issuing banks can set up auto pay on their own so I don’t understand why Bilt has this limitation.
Great card!!
I love this card and this app! I wasn’t sure how it worked when I was told that you could get money back by paying your rent with this card, but I got it set up and it is amazing! You earn money every time you pay your rent! I love this so much and I wish I had gotten this card years ago but better late than never!
Forced to use by Building
This app and services gets forced on building residents. It would not shock me that its pitched as a free payment solution for building operators in exchange for resident information and or the sale their of. Bonus if they can get a percentage to use their credit card. Honestly tired of the appification of services. Can’t choose who holds your mortgage either. Yay for American capitalism! Oh and every now and then they'll mess up and email their entire user base that their accounts are getting cancelled for attempting to tamper with their points system. Real confidence inspiring.
Customer service is top tier
So impressed by the customer service at Bilt. Particularly Jake. He is my hero!
- Miscellaneous bug fixes and stability updates
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