United StatesSCIENTIFIC: We run the world’s largest in-depth nutritional research program, in collaboration with scientists from Harvard University, Mass General Hospital, Stanford University and Kings College London. PERSONALIZED: Our studies show that one-size-fits-all nutrition just doesn't work. So the ZOE program starts with the most comprehensive at-home test available – analyzing your gut microbiome, blood sugar, and blood fat – to get an accurate picture of your unique biology. CUTTING_EDGE: The impact of food on your metabolism is more complex than just calories in. Which is why we use the latest developments in machine learning and the microbiome to understand how gut microbes influence your health and weight. NO FOOD OFF LIMITS: We know most of our members have tried other programs in the past. But members tell us that ZOE feels different. You won't count points, calories or macros here and that can feel really liberating. Instead you'll learn what your own body needs and see that playing with your food is actually pretty fun! SUPPORTED: You'll have support and guidance from our ZOE Coaches every step of the way. All our coaches are trained in the ZOE method with a deep understanding of nutrition science. So you're in safe hands. HOW ZOE WORKS 1. Your body is unique. So we'll start with a comprehensive, easy-to-use, at-home test to understand your biology from all angles – gut microbiome, blood sugar, and blood fat. 2. Our detailed insight reports compare your test results to thousands of other people. Revealing how your body works and which foods will nourish it. 3. You'll then put your insights into action with a personalized program – helping you work towards your health and weight goals with motivating challenges and supporting lessons each week. 4. Finally, make it your own! We know restrictive diets don't work. So with ZOE no food is off limits. You'll use the app to learn how to build great meals and see that with the right combinations your body can have a better response to what you eat and you can avoid dietary inflammation. FEATURES - Personalized food recommendations based on your own test results - Motivating challenges to help you nourish your body and gut - 1:1 messaging with coaches to help you reach your health and weight goals - 3-minute reflection exercises to track changes in how your body feels - Quick daily lessons that help you develop healthier habits - Scan a barcode, or browse our food database, to get your personalized analysis for over 1,000,000 foods - Browse hundreds of recipes to find meals that work for you Please note: To use this app you need to be a ZOE member. If you've not joined ZOE yet, you can sign up on our website.
Waste of money
Zoe was a huge diappointment. The app was often down, didn't include many of the foods I eat, and worst of all, it gave NO help whatsoever with what I needed help with most: portion control. AND it encouraged me to eat more of what I already eat too much of --healthy fats. So I actually GAINED weight!!!! I can see that it might be helpful to people who eat a high carb diet of processed foods--but I already read the nutritional advice in the NY TIMES and learned little from Zoe...and, as I said, gained weight. So for me it was a completel waste of money and I"m sorry I bothered. Even the so-called and much-hyped personal coaching was underwhelming.
United StatesTerrible chat support experience
The only way to communicate with them is via chat, and their response time is extremely slow. I am having issues with my sensor and it took them over 12 hours to reply on the chat. When they did, the person did not answered my questions and stopped replying again, even when I am still going through the first testing day.
United StatesZoe Problems
I paid $300 for this. Nothing with the Zoe app works locks up. The customer service help is not working. Chat broken. Poop bag ripped. The good news is the Libre Blood sensor and the Libre App work. Too bad Zoe cannot access their notes.
United StatesGrateful for expert advice on nutrition
My early childhood eating involved sugar, sugar, and more sugar. My parents pretty much let me eat whatever I wanted. I was not impressed with vegetables or anything green. Working with Zoe has improved my quality of foods, quality of family time cooking, and improved my overall health. It’s good to know that some foods are better for me than others. Learning about blood sugar and blood fat has changed the way I look at nutrition completely. Highly recommend Zoe as a resource and learning tool about diet and nutrition, what’s good and what’s bad and what’s best.
United StatesZoe works!
I’ve been very conscious of my diet since listening g to the Zoe podcast for the last six months. I lost weight slowly. Since starting on the Zoe programme, my weight loss has go e I to overdrive. I also feel much more energetic. I am sleeping better too. Lots of ideas to help you improve- and the best thing of all - it’s not preachy!
United StatesBack end problems
Love the Zoe approach and enjoying lots, but considering what I’m paying for the service, would like to get my test results in the app, so can incorporate into my meal plans. I keep being told “engineers are working on it,” but it’s been over two weeks and keep getting no solutions. Obviously they’re in over their heads and barely keeping up due to growth or just incompetence. Not happy and would like a real answer.
United StatesGreat idea, not great app, horrible customer service
The idea for Zoe is fantastic, weaving many ‘latest thinking’ ideas on nutrition and health into single service, app and set of testing. Unfortunately, the app isnt up to much. But that’s fine - can live it. But the customer service when to need to get in touch is awful. You are directed onto chats on the app which seem to just stop and go dead and all of a sudden nobody answers for days, if ever again. Reverting over to email doesn’t seem to work, and I got passive aggressive responses from staff. Customer service issues might all seem trivial but with the number of tests you have to do it’s common for there to be an issue or something that goes wrong and you need help with. Then you are in trouble. It’s a real shame as I was so excited about this but I can’t recommend this service and think it’s best to steer clear. There are other, better CGM based services if that’s what you are after. And the cutting edge science isn’t so cutting edge at this point in any case. Looking forward to getting back my ‘gut test’ in any case, so there’s that.
United States
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