United StatesWelcome to Papa Care! The new app for Papa members and caregivers that makes it easy to schedule and manage Papa visits. Purposely built and designed for our members to schedule those amazing Papa Pals. Get started today in maximizing your access to Papa. Features included: • Account Setup*: Eligible Papa members can check eligibility and proceed with creating a caregiver account. • Schedule a Visit: Easy step-by-step process for submitting all the details to request an onsite or virtual Papa visit. • Dashboard and Schedule Manager: View upcoming visits and all completed visits. If plans change, members can cancel visits and schedule new visits. • Family Members Support: Start using Papa with your family members for plans that support it as a benefit. • Profile and Settings: Manage your Papa caregiver account, your profile information and other settings. To learn more about Papa, visit joinpapa.com today. *Please note that to use the Papa Care app, you must be an existing Papa member and use Papa through a health plan or employer.
Options limited
I want to schedule an activity for myself but the app only allows me to schedule family members. So I had to create a profile for myself and select “friend”. We will see if it works
United StatesPal
I am a Pal. I have met the most wonderful people. I learn so many amazing stories and have even taken away some life lessons. For anyone needing a Pal, I can vouch I was vetted.
United StatesGot a pal for my grandma
She loved it. They went shopping and my grandma got a new phone. So cool.
United StatesBuggy app
I haven’t be able to request a new service on the app for months, it keeps saying it hit a snag.
United StatesFrustrating
I’ve tried on my iPhone and my iPad and on both I can’t get through the initial set up process because a huge portion of the screen is covered by a message that I can’t fully even read the talks about contacting them if there are problemsGetting set up. But the problem is that announcement. I can’t get rid of it so I can’t get logged in and I can’t read the whole announcement either it’s like it’s not appropriate size for a mobile screen but then again it didn’t matter on my iPad or my iPhone. Regardless of how many times I delete the app from my phone and iPad and reinstall it the same problem occurs and I don’t see a number to call for help although even having help on the phone is it gonna make any difference if I can’t get signed up on my mobile.
United StatesPhenomenal Interface
Very clean and easy to use. Also finding it super reliable for when I need it most while taking visits.
United States
Hello, With this update, you will enjoy a smoother app experience. We have been improving your home screen and the visit scheduling flow. Thanks, The Papa Team
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