Our secure app makes managing your health and benefit accounts easy through real-time access and intuitive navigation to all your important account information on the go! Powerful features of the app include: Easy, Convenient & Secure • Simply login to the intuitive app using your same health benefits website username and password (or follow alternative instructions if provided) • No sensitive account information is ever stored on your mobile device • Use Touch ID or Face ID to quickly log in to the mobile app • Connects You with the Details • Quickly check available balances 24/7 • View charts summarizing account(s) • View claims requiring receipts • Click to call or email Customer Service • View your statements and notifications • Scan product barcodes to determine their eligibility • Provides Additional Time-Saving Options • File a claim towards your FSA and HRA • Take or upload a picture of a receipt and submit for a new or existing claim • View, contribute and distribute HSA transactions • Pay bills from any account and add a payee • Manage your expenses by entering medical expense information and supporting documentation • View and Manage your HSA investments • Retrieve your forgotten username/password • Report a debit card as lost or stolen
Easy to use
I wish I would have done HSA years ago!
Bug Report
Go to “View HSA Investments” and the screen sits trying to load data. Click on one of the sections, and the app crashes every time. Edit: You should be able to release each week for this. Please fix.
Bug Report
Go to “View HSA Investments” and the screen sits trying to load data. Click on one of the sections, and the app crashes every time.
Terrible
Takes forever to load. Logs you out while using it
Why bother
Slow, doesn’t have all the functionality of web access & freezes a lot. Removed this boat anchor.
App hard to use
The app worked the first time. Login experience is very poor. In particular, with biometric login enabled it STILL prompts you for the security questions in addition to the user ID and password. The security questions worked the first day we used it and failed to work at all the next day. Called customer service and they tried to convince me that I had made typos even though I explained that I had inspected their entry using the “eyeball” in the entry field to unhide them before submission. Tried to suggest it was a mixed case error. Besides that I told them that my wife, who has her own phone and app and a DIFFERENT account, was having the same issue. Customer service in the CHAT was totally unhelpful. We have abandoned the app and will just use the web instead.
Crashes while using QuickPath typing.
Crashes while using QuickPath typing. Horrible. This is basic testing
Bug Fixes
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