United StatesThe new CenterWell Pharmacy™ mobile app makes it easier to keep track of your prescriptions. The new app has the same easy-to-use features, plus upcoming features focused on you. 1. Simplified refill ordering 2. Easy prescription transfers 3. Check your order's status at a glance COMPLETE MEDICATION LIST - Stay organized with a full list of all your prescriptions filled at CenterWell Pharmacy, including those you no longer need and medication for your dependents. QUICK REFILLS - Easily refill your prescriptions as soon as you sign in, straight from your home screen. PRESCRIPTION DETAILS - View important details about your prescriptions, such as available refill dates, doctor information, images of your meds, and related educational videos. ORDER STATUS - Know where your order is once it’s processed with color-coded order status messages. SHIPMENT TRACKING - Track shipments once they’re shipped to estimate when your medication will arrive. SNAP-TO-FILL - Submit a photo of your current prescription label to easily fill your prescription at CenterWell Pharmacy. TRANSFERS - Quickly transfer your current prescriptions to CenterWell Pharmacy by viewing your prescription drug claims information from Humana. SPECIALTY MEDICATIONS - Request a refill of an existing CenterWell Specialty Pharmacy™ prescription and order it at the same time as all your other medication. AUTO-REFILLS - Automatically receive your next set of refills so you’re sure to have your medication on time. NOTE: auto-refills are not available for Medicare customers. PAYMENT OPTIONS - Change or update your credit card information and make payments securely from the app. PREFERENCES - Set or update your preferences, such as how you want to be communicated (by phone, email or text) or if you’d like to receive an alert when your total charge is over your price limit. SHOP PRODUCTS - Shop over-the-counter (OTC) products with the Health and Wellness credit that may be part of your Humana member benefit. NOTE: available to Medicare customers only. Download the CenterWell Pharmacy mobile app now to manage all your mail-delivery medications with ease! Note: The CenterWell Pharmacy mobile app is available only to Humana members. For issues with this app, please email [email protected].
Available items keep getting smaller
Last year, a large variety of items was great. Now, I have to go to Walgreens to shop.
United StatesChanged My Life
This centerwell app and pharmacy have changed my life for the better and I’m so grateful for it. The first order went slowly but that’s to be expected even in a brick and mortar business. I’m over the moon about the app how easy it is to see and interact with my account as well as tracking my orders paying my bill and just overall being in charge of my records as well as my treatment plans. Thank You CenterWell/ Humana
United StatesPoorly written app
Does not have accurate pricing on Rx’s. On high priced drugs, will show $50 then $90 and then when ready to ship shows $699. Actual price on Humana is $300. Removed drug from cart, then it listed same drug four times with a total due of $1,800+. You need to do better than this. This is just plain NUTS!
United StatesBeyond frustrated
This has to be a nightmare because this can’t really be happening. Every single time I try to sign into my account it says it doesn’t recognize my info and my account is locked! So I finally manage to change my password for the fifth time only to get to the “Hmmm something went wrong in our end” page! Please try again. And again. And again. Still something wrong on their end and the fourth time I sign in what do I get??? Wrong info and my account will be locked!! How can that be when I just changed my password and it worked good enough to get to the HMMMM page 3 times then suddenly it’s the wrong password??? Unbelievable. I feel like I’m in the Twilight Zone and the only thing I can think of is to change to United Healthcare or anything besides Humana if this is what I have to put up with!
United StatesNo meds arrived yesterday as your message says
No meds arrived yesterday as your message stated
United StatesCancel order
Cancel order and not let you know why
United StatesAlways Something
My doctor sends in my scripts the same date every month but depending on who I talk to at the pharmacy, there's a hangup of some kind on one or more items. I have yet to get my meds filled and shipped without a problem. The most common excuse is that they didn't receive anything from the doc. I've had the same wonderful doctor for 20 years, who would send in my refill requests to a local pharmacy and no problem. They would be ready for pick-up the next day or maybe 2. This mailing thing is a joke. Lots of phone calls, checking their app that makes no sense, and eventually getting your meds 3 WEEKS later. It's a very poor method whatever they do. I will not renew with this program at next chance.
United States
Bug fixes and enhancements.
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