United StatesSnap Kitchen is your convenient, trusted source for delicious, healthy foods and chef-prepared meals. The app allows you to choose from our rotating menu of clean, nutritious, and consciously-sourced food, created by our dedicated chefs and registered dietitians. Eating healthier and cleaner is now practically effortless! Best of all, you can choose pick-up or delivery, whichever is most convenient for you! Plus with a free Snap Pass membership, you can set up a weekly recurring order that can be easily customized week to week, with no minimums or maximums. All while saving 5% on every order.
App Update is Awful
For several years I used this app and it was absolutely wonderful. They completely updated the app with a new UI at the beginning of the year and now it's practically unusable. When I update my meals for my snap pass it incorrectly shows me orders for the previous weeks. Other times it just shows me down right wrong information. Multiple times now my order for the week has been incorrect and I'm unable to change it or edit it correctly in the app. It's so bad that I'm considering canceling my weekly subscription with Snap Kitchen.
United StatesCan’t use
Won’t allow me to log in or add items to my cart. Pretty interface though?
United StatesNew app - chat feature
Before we used to be able to chat to customer service WITHIN the app. Now we click “contact us” and it directs to a browser outside the app. And we have to answer pointless questions to confirm our identity like what’s our phone number and delivery address(i don’t do delivery) before we could just easily chat within the app without any hassle
United StatesiPhone 14 issues
The header / breadcrumb buttons are hard to press on the iPhone 14..I can’t go back since the buttons interfere with the dynamic island. Edit: also happens on iPhone 15 :/
United StatesRefuses to let me create an account
The submit button does nothing. I’ve tried creating an account half a dozen times, and it does nothing. What kind of app doesn’t have a functioning submit button to create an account??? Seriously, get your sht together. Even if you get it working, I don’t know if we’ll ever try to sign up for this service again, because so far it is a colossal failure of even the most basic functionality. If we can’t trust you with a single button, how are we supposed to trust you with our food?
United Statesbuggy app
gives you food options that are not on the menu, therefore forcing the store to contact you to sub or just cancelling portions of the order.
United StatesPlease for the love of God
Pleas for the love of all that is holy fix your app UI. It’s impossible to navigate (at least on iPhone) and makes me want to scream. I love Snap Kitchen but I’ve straight up abandoned ordering due to the sheer impossible task of trying to do anything on this app. Looking at other reviews this is not a new issue.
United States
Bug Fixes
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