United StatesOrdering warm cookies, delivered, from Tiff's Treats Cookie Delivery has never been easier than with the Tiff's Treats App. Place your order, check delivery status with the map tracker, and quickly repeat previous orders. Enjoy a single login username/password for desktop, mobile, and app so all of your orders are stored across all your devices.
Why does it keep starting me over?
I think Tiff’s Treats’ products are second to none! And I’ve swung by a few of their locations throughout the years. But now that I need a delivery, I just can’t seem to figure out what I’m doing wrong here. Perhaps it’s because I’m in a hurry, perhaps because I’m approaching legally blind status, but the app has started me over for whatever reason -plus- has not saved my friend’s address making me go All The Way Back, thus frustrating me entirely. I’ll continue to be a Tiff’s customer, but not tonight. If the developer has an idea of what I messing up AND reads this, please don’t hesitate to call me out on it haha!
United StatesNotification spam
Give users the option to get push notification for orders within your app. We need options to opt out of spam marketing push messages. Reached out to support and they don’t care.
United StatesBest EVER!
Drew in the customer service department is the best ever. He helped us place an order for 21 boxes of cookies. He was so patient and helpful! This team is amazing in problem solving . Everything was delivered on time and the order was perfect!! Thank you so much for ALL your help!
United StatesGets stuck in a loop, not intuitive
I added a tip to a pick up order, and it said I could only tip on deliveries. That’s fine, but instead of letting me check out without a tip, it kept going in circles: can’t check out message, back to a screen where you can’t do or change anything and the only buttons are the cart and “start over”. If you tap the cart, it gives the can’t check out message, then goes back to the screen where you can’t do or change anything and the only buttons are the cart and “start over”! So I finally started over, then got frustrated because i couldn’t find the selection I found before, and quit without placing an order at all. I just wanted to send cookies to the vet that took such good care of my cat! I didn’t need this drama over trying to leave a tip.
United StatesWonderful
These cookies are delicious! Every time I’ve ordered, they always taste great and arrive on time and are warm. The only reason I didn’t give them a 5 is because of the price and the app. I received a text notification today that they are buy one dozen, get a dozen free. When I ordered, the app would only give me 30% off. The regular price is very expensive and while they are very good, I think they are priced too high.
United StatesUsed to track
What happened to the tracking? We used to be able to see our order being delivered real time. Why use the app?
United StatesCookie Vision Doesn’t Work
My husband is out of town and had cookies delivered to us. They were warm and delicious! Will definitely purchase from them again. However, it came with a card and a code saying the sender recorded a message. Unfortunately, the code doesn’t work. It keeps telling me to record a message. So I’m disappointed that my husband’s thoughtfulness is lost in their cloud somewhere.
United States
Bug fixes.
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