United StatesSay hello to your new corner store and delivery market. With the Foxtrot app, you have access to our entire curated collection of goods, all available for $3 delivery in as little as 30 minutes or for pickup in store. Find us in Chicago, Dallas, and Washington D.C. with more cities coming soon! ~ Everyday Essentials, Local Faves, New Finds ~ From kelp chips to Cheez-its, we’ve got a little something for everyone. Whether it’s a midweek grocery delivery, lunch delivery or just stocking up for the party, you’re sure to discover your favorite snack or a local find you’ll love (hello, Jeni’s!). And with community at the heart of our business, we’re proud to stock our shelves with local brands from Chicago, Dallas, and D.C. ~ Wine & Beer Delivery ~ Drink delivery, anyone? Yep, with the Foxtrot app you can get wine, beer and alcohol delivered Use our app to browse our collection of wines, all handpicked by our very own sommelier. Organic, biodynamic, red, white, rose—whatever you’re looking for, we’ve got you covered. Discover your favorite craft beer and hard seltzers, and then place an order for delivery directly to your door or for pickup from one of our stores. ~ In-Store and Cafe Pickup ~ Order ahead and skip the line. With our app, you have access to In-Store and Cafe Pickup, allowing you to place your order ahead of time. If you’re browsing our entire collection, we’ll have your goods ready in under thirty minutes. If you’re ordering for coffee pickup, we’ll have your coffee ready in under ten—just the way you like it. Browse some fan favorites like avocado toast, breakfast tacos, draft cold brew, and so much more! ~ Pay in App & Perks ~ With our app, you can upload a payment method to your account and leave your wallet at home! And when you pay in app, you’re introduced to Perks, our rewards program that’s available exclusively through our app. With Perks, you can get things like free delivery, free coffee, happy hour pricing, and more. Just click the Perks tab in the app to learn more.
Glitches galore
Love the food and service of Foxtrot — but this app is a disaster. I’m always being kicked out of my account and it always informs me of an ongoing error that ensures I cannot reset my password…
United StatesService use to be decent
I’ve been waiting over an hour for an order that should have been here in 30 mins I ordered at 11:55 am and they said it would be here at 12:30. It is now 1:30pm and it says the driver is 18 mins away still. What?!?! One of the items is a coffee. Nonsense.
United StatesSleazy Data Policies
Foxtrot forces you to download the app, create an account, and add a credit card (no Apple Pay) to redeem a gift card. Their prices are high enough as it is, why do they also need all my data to go off and sell?
United StatesCustomer “service” is appallingly horrible
I'm literally floored right now. The rep named "Demo" who was "communicating" with me was not actually reading my messages so was, naturally, confused and providing inaccurate replies. I tried to provide clarity with screenshots and more details, and I was patient and polite throughout. I even offered them the benefit of the doubt by suggesting they made a typo, so essentially, taking partial ownership of the misunderstanding! This was the response I finally got next that led me to write this review: "... No other *** (they spelt out the word) charge will be taking out." I actually felt like I was punched in the gut reading that. It was so shocking!! After that, I asked to speak to someone else, and they put me on hold, and now, nearly an hour later, still no new rep. I figured during my "down" time, I could write this review. Honestly, I don't think anyone is ever going to come back on. Whilst at it, I'll also share that the order in question had been delivered to me by someone who failed to include one of the items. When I mentioned that, she made no effort to apologise or express any type of explanation. She never even told me the item was out of stock. UPDATE: They have taken up a huge chunk of my time (over an hour!)this evening for a company that says “our team typically responds in a few minutes” and ironically, the only time that didn’t hold true was when there was a complaint about customer service
United StatesIncompetent
I ordered ground illy coffee, what do I get, coffee beans instead. I’m can’t even w this place
United StatesLocal pickup not working for Dallas
App used to be great, but for some reason the only mobile pickup city that doesn’t work is Dallas. Please fix.
United StatesOutsourced delivery
My friends and I used to love Foxtrot because they used to deliver so quickly and we knew the people who worked there. Then they outsourced to Uber Eats so it’s no different from ordering from Kroger or CVS. Now the delivery person is different every time which makes it extremely frustrating when you have to explain directions every time. Foxtrot just pushed themselves out of what made them special.
United States
This release contains performance improvements and bug fixes.
Subscribe our newsletter and get useful information every week.
Other Food & Drink Apps
Similar Apps