United StatesThe Cold Stone Creamery® app lets you order our made-fresh Ice Cream in a Creation™, Shake or Cake and have it ready for pickup at your favorite store or delivered right to your door! Sign in to your My Cold Stone Rewards account and you can save favorite orders, earn points and redeem rewards! ABOUT MY COLD STONE CLUB REWARDS + Earn 1 point for every $1 + Receive a $5 Reward with every 50 points + Enjoy a Buy One, Get One FREE on your birthday FEATURES + Order ahead and pick up at the store + Or, get your order delivered right to your door + Easily re-order with favorites and recent orders + Enjoy The Ultimate Ice Cream Experience® in app with unlimited customizations
Can’t make a purchase
Tried 6 different card options and app wouldn’t take any of them. Not a huge cold stone person due to the price but saw a promo code and thought I’d give it a try. Kinda impedes a customer is they can’t use any card and that’s the only payment option available (no Apple Pay or in person)
United StatesUse the wallet APIs (and make the app actually work)
Why would you go through so much effort making a beautiful app…and then drop the ball when it comes to entering payment information? Why can’t you use the wallet APIs to give is the option of using payment information stored on our iPhone? It seems like a glaring omission. You missed an opportunity for me to place an order. I could go buy it in person but it is a gamble because I don’t know if you’ll have the cakes I want in stock. My $54 order just became…..”meh. maybe”. How often do you think this happens? You’re leaving a lot of money on the table. Update…I decided to place the order anyway because I love the ice cream. But your app got stuck after I hit the “pay” button. I’ve been staring at an ice cream cone animation for 10 minutes now. Great coding.
United StatesI love ice cream!!
Can you skreem icekreem? Banana pudding rocks like nothing else!! It’s better than a Lexus (not better than sex) sorry!!
United StatesDon’t want to add a cone or bowl
There’s some bug that insists that I add a cone or bowl on the side. For extra money. Don’t want one! Don’t have a choice though!
United StatesApp gets stuck on payment screen
Over the past few weeks I have tried ordering their ice cream through the app but every time I get to the payment screen and try to submit my payment for the delivery it gets stuck on the payment screen with the loading symbol. This has happened every time I try and order on the app. I have closed the app and reopened it multiple times to see if that would fix it but it doesn’t. I tried entering in my card information and paying with Apple Pay but still nothing. I do love Coldstone, it’s my favorite place to go get ice cream at but I wish the app was working so that way I won’t have to drive there every time or try somewhere else. Please fix this problem!
United StatesNo Like-It size option
Tried to order tonight but the size options had only Love-it or bigger. Also had issues when selecting my payment method. I selected my saved card but nothing would happen. After selecting it over and over k finally just added a new payment with the same card info.
United StatesPick time incorrect
Unfortunately, the pick-up time was incorrect. According to the app it was supposed to be 6:55 pm but it was done ASAP. Unable to change/cancel the order.
United States
• Bug fixes & other improvements
Subscribe our newsletter and get useful information every week.
Publisher's Other Apps
Other Food & Drink Apps
Similar Apps