United StatesThe Krispy Kreme® app is filled with tons of delightful surprises! Download now to experience the joy of Krispy Kreme and all the exciting features below: Mobile Ordering • Place your order for either in-store pickup or delivery • Customize your own box with a dozen of your favorite doughnuts Krispy Kreme Rewards™ • Sweet Rewards! Earn your way to free doughnuts, dozens, or coffee and receive a free doughnut just for signing up! • Exclusive Offers Hot Light™ • Find out exactly when hot, fresh doughnuts are coming off the line • Locate the nearest Krispy Kreme shop, wherever you are
Missing my birthday reward
I had my birthday reward in the app but when I went and updated the app it was no longer there. Now I can’t use it and I was going to use it.
United StatesNew rewards program is a huge downgrade
The recently changed their rewards program and it feels like a complete downgrade. It is now much difficult to get a free dozen and this was surely done because of corporate greed on their behalf. For example, when using a BOGO coupon it now only counts the dozen you buy instead of both dozens on your account. The new program also features expiring points™️ which makes it NEAR IMPOSSIBLE to gain a free dozen now. Prior to this, rewards would never expire except when you earned a free item. This new program is a joke and I’ll be sure to not even bother using it once my points runs out or they expire. I’m not even close at getting my dozen like I was before (only needed two more dozens)! 😡
United StatesWell, the rewards….
The app actually works great but the new reward system is terrible. So basically an assorted dozen is 1700 points. You get 10 points for $1. So in order to get a $15 dozen of donuts which costs them a couple buck, you have to spend $170 😂
United StatesShafted by the changes
I needed 2 dozen more doughnuts to earn a free dozen. (I had 10/12). Now, it looks like I have to spend an additional $135 for those 2 dozen doughnuts (that I needed before the changes) to get to the same point level for my free dozen.
United StatesNew Rewards System 👎🏼
I was a few purchases away from receiving my free dozen donuts (meaning I’ve spent close to $100 recently) and I open the app today to see all of my progress is gone- 0 points in the new system, they didn’t carry anything over. Complete scam
United StatesDough Fan
So thankful for the change of rewards program.
United StatesDoughnuts / Rewards not received
Love Krispy Kreme Doughnuts! I signed up for rewards 4 years ago and keep asking why I no longer receive them via email and why everytime I purchase from Krispy kreme it is not reflected on my rewards. Still No response and still no rewards emails?
United States
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