United StatesThe smiONE mobile app helps you manage your deposits and spending while you're on the go. Check your balance, view recent activity, lock your card, transfer funds, customize your account alerts and security features, and more! The Platinum smiONE Visa Prepaid Card, smiONE Visa Prepaid Card, and smiONE Circle Visa Prepaid Card are issued by The Bancorp Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa debit cards are accepted.
It’s ok
It’s very frustrating that the biometrics option is there but doesn’t work. I have to log in every time, the simplicity could be improved tremendously
United StatesGreat App
Recommend to anyone. You can view your deposits, payments on purchases, monthly view.
United StatesThe easiest!
I’m so glad this app exist! It’s updated and super easy to use!🤗
United StatesNot bad!
I used to have the old version of this app and I have to say the new version is pretty good, very easy to use and I love that they have included biometrics that definitely helps!
United StatesOld school
The app isn’t modern… It doesn’t allow you to access a virtual card nor even view your card information. Everyone hates waiting 7-10 business days for a replacement without any funds.
United States9 years
I’ve been with them for 9 years. It took some time for SmiONE and Ingo to get it straight. But I now have my $88 onto my SmiONE card.
United StatesApp is good, customer service not so much
The app runs great and is great for watching your transactions. But if you happen to have card information stolen trying to get a replacement card is not as user friendly as it could be. The only information given online is a phone number to call. As a person that is hard of hearing that is less than ideal. Even after trying to get additional information through email is frustrating as you can ask a direct question and the responding email will not answer the question.
United States
Bug fixes and performance improvements.
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