With the Mobile Banking App, your bank is always with you. A quick balance check, transfer to your savings or paying a bill: the app does it all. For personal and business accounts in the Netherlands. Lots of tools and features: • You can confirm orders with your mobile. • Super simple transfers, withdrawal overview and scheduling of savings orders. • Paid for your friends? Create a payment request and get your money back. • If you want to, you can look ahead 35 days and see your future transactions. • The app has its own daily limit, which you can set and change. • It’s all there: you can pay, save, borrow, invest, get a credit card and even view your ING insurances. • Want to fix something quickly? Like blocking your card or changing your address? Just do it in the app, it’s easy as pie. • Don’t have an ING account yet? Open one in the app. Are my details safe and secure in the app? Yes, your banking is done via a secured connection. No personal details are stored on your phone or tablet. If you always use the latest version of the app, you enjoy optimal security and the latest features. Activation only takes a moment You don’t need much to activate the app. Just a Dutch current account at ING, access to My ING and a valid identity document. This can be a passport, an ID card from the EU, an ID card for foreign nationals, a Dutch residence permit or a driver’s license. Please note: Dutch legislation is applicable to accounts and other products from ING
Fantastische app
De ING app is overzichtelijk, compleet en gemakkelijk in gebruik. Al met al een fantastische app..!
United StatesGreat app & bank
Very practical app with great features!
United StatesProblemen bekijken transacties in app
Na 3 x contact gehad te hebben via de customer service chat, geen definitieve oplossing ontvangen voor het kunnen bekijken van transacties in de app. 9 van de 10x ontvang ik een errormelding het later opnieuw te proberen. Een enkele keer lukt het maar dat is zelden. Zeer ongemakkelijk omdat nu constant moet inloggen via een pc. Hoop dit kan alsnog opgelost!
United StatesID Verification Very Terrible UX!
The id verification of this app has got to be one of the most frustrating apps I’ve used. I tried to sign up for my iPad and after almost an hour of trying I had to give up! Whatever backend api technology they’re using is terrible and doesn’t work. Even if you succeed in getting the picture taken, it needs to be done within working hours because outside of that the app will force you to redo the horrible verification again. With Rabobank for instance, all you have to do is if you already have the app installed on one device, is scan a QR code to get it working on a second device. The product team of this app should be ashamed of themselves for this very poorly thought out experience! Worse part is it’s been almost 2 years, they claim to be “ working on it”.
United StatesClosed account without notice, and kept money
After a period of inactivity, ING closed my account without notice. I had over 500 euros on deposit, plus about 25.000 in points both of which ING kept and has refused to return. Customer support was completely worthless, and likely just hoping they could make the experience so bad that I’d simply give up. Prior to this I would have recommended them to everyone, but not now
United StatesApp doesn’t work
When I try and login it asks “are you online” and fails. And yes I am connected to internet.
United StatesCompare to other internatinal banks…..
….ING is a real blessing. We also hold accounts at an American, France and English bank, they are all pathetic, obsolete, slow and complicated ( regarding online services) compare to ING.
United States
A bug snuck into our code. So not all information was in the correct place. But we fixed it, and all is well again! If you turn on automatic updates, you won't have to read about bugs and improvements anymore. But maybe you enjoy reading about these things. Feel free to leave feedback, questions or tips in the app, on Facebook or X.
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