HSBC HK Mobile Banking app (HSBC HK App) Designed specifically for our Hong Kong customers*, HSBC HK App offers a seamless, easy and secure way to manage your everyday banking needs on the go. Key features: • New customers can open a bank account on our app without visiting a branch (For Hong Kong customers only); • Log on securely and verify transactions with built-in Mobile Security Key and biometric authentication; • Pay friends and merchants via FPS QR code, mobile number or email and transfer & pay bills/credit card easily • Check your account balance, credit card balance, insurance policies and MPF at a glance; • Review your investment performance and swiftly manage your transactions in one place; • Stay informed with push notifications for eStatements and eAdvices, incoming FPS funds and credit card payment reminders etc. ‘Chat with us’ offers 24/7 support for you --simply log on and tell us what you need help with. It's as easy as texting a friend. Get started with HSBC HK App now. One touch, you’re in! HSBC Life Well+ programme in HSBC HK App works with Apple Health to sync workouts data. *Important Note: This App is designed for use in Hong Kong. The products and services represented within this App are intended for Hong Kong customers. This App is provided by The Hongkong and Shanghai Banking Corporation Limited (‘HSBC HK’) for the use of customers of HSBC HK. Please do not download this App if are not a customer of HSBC HK. The Hongkong and Shanghai Banking Corporation Limited is regulated and authorised to carry out banking activities in Hong Kong S.A.R. If you are outside of the Hong Kong, we may not be authorised to offer or provide you with the products and services available through this App in the country/ region/territory you are located or resident in. This App is not intended for distribution, download or use by any person in any jurisdiction or country/ region/territory where the distribution, download or use of this material is restricted and would not be permitted by law or regulation. HSBC HK of 1 Queens Road, Central, Hong Kong is incorporated in Hong Kong with limited liability and is a licensed bank regulated by the Hong Kong Monetary Authority. HSBC HK is a member of the Deposit Protection Scheme (DPS) in Hong Kong. Eligible deposits taken by HSBC HK are protected by the DPS up to a limit of HK$500,000 per depositor. The amount of HSBC HK’s paid up capital and reserves exceeds HK$ 100,000,000,000.00 as of October 15, 2018. Please be aware that HSBC HK isn’t authorised or licensed in any other jurisdiction for the provision of the services and/or products available through this App. This App shouldn’t be considered as communicating any invitation or inducement to engage in banking, lending, investment or insurance activity or any offer or solicitation to buy and sell securities or other instruments or to buy insurance outside Hong Kong. In particular, credit and lending products and services aren’t intended for or promoted to clients resident in the UK. By applying for any credit and lending products through this App, you’ll be deemed to have confirmed that you aren’t a UK resident. Persons dealing with HSBC Hong Kong or other members of the HSBC Group outside of the UK aren’t covered by the rules and regulations made for the protection of investors in the UK, including the depositor protection provisions of the Financial Services Compensation Scheme. Packaged retail and insurance-based investment products aren’t intended for or promoted to clients located in the EEA. By applying for or transacting in any such products, you’ll be deemed to have confirmed that you’re not located in the EEA at the time of such transaction.
Forced update is not necessary
Annoying
Unreliable it keeps deregistering my account
Every month or so it forgets my account and Face ID is deactivated. And I have to go through the activation process over and over, with another 24 hour verification wait
抱歉,发现错误,错误代码编号
错误编号 TERR_30004 注册网上银行,时,发现了这个错误,无法注册,想了解一下是什么原因,谢谢
太难用了开发者脑子有问题吗?
为什么每一个动作都要转转转慢的要死,自己测一测从打开 app 到输入验证码到正式进入界面要几秒和转几个圈圈,像个老年痴呆一样点下去都半天才反应。另外这是什么脑残验证码设计,竟然有三个完全不一样的验证码,每次还要远,到底为什么这么设计来折磨人啊。
Frustrating app
I had all the apps transferred from my previous iPhone to my new iPhone 15 pro max without any issues. However this app does not work anymore because it states that the previous iPhone has to be removed…it has been removed and all of the contents are erased. I traded it in to Apple. I have tried everything and nothing works. It means I cannot do any transactions or see my account information. Very frustrating
網絡卡頓
对
Keeps crashing
Won’t open sometimes, had to uninstall and reinstall it wouldn’t open
• Authenticate your HSBC credit and debit card online transactions via HSBC HK App in an easy and secure way • Check out HSBC Gold Token, a new way to invest in gold Need help? Chat with us 24/7 from the Support tab. Investment involves risk. T&Cs apply.
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