Hang Seng Personal Banking

Hang Seng Personal Banking

Simple & Secure Mobile Banking

App Report, Market and Ranking Data
category
price
Free
Reviews
1.8 (67)
United States United States
Description
Simple & Secure Mobile Banking
Bringing you comprehensive mobile banking features and services to meet your personal banking needs, such as account opening, payment, personal finance and investment in an easy and safe way. Download it now!

Everyday banking made simple
• Open a bank account at ease with your mobile
• Check all your account balances in one go 
• Make real-time transfer and pay bills easily via FPS 
• Log on securely and verify transactions using Mobile Security Key and Biometric Authentication
• Deposit Hong Kong Dollar cheques without going to the branch or cheque deposit machines
• Save time and get cash securely with our App instead of physical ATM card at Hang Seng or HSBC ATMs

Enhanced banking experience personalised to you
• Personalise your own user interface to access frequently-used functions faster
• Receive personalised push notification updates for your account activities such as FPS inward payment and credit card payment due reminder 
• Get a ticket before arriving at our branch for counter services to save waiting time
• Get support 24/7 for all your banking queries with our Live Chat and Virtual Assistant HARO

Access to banking products with ease
• View the latest market information on securities, FX / precious metal and funds to help you make informed financial decisions
• Invest at ease in securities, funds, bonds and more with our user-friendly interface
• Manage your credit cards in one place, where you can repay credit card, check rewards, view e-Statements and apply for instalment loan
• Place time deposits, buy / sell foreign currencies quickly and conveniently

FPS (Faster Payment System) is a real-time payment platform provided by Hong Kong interbank Clearing Limited.

This App is provided by Hang Seng Bank Limited ("Bank" or "we"). The Bank is regulated and authorised to carry out banking activities in Hong Kong SAR. The products and services represented within this App are intended for Hong Kong customers.

This App is not intended for distribution, download or use by any person in any jurisdiction, country or region where the distribution, download or use of this material is restricted and would not be permitted by law or regulation. If you are outside of Hong Kong, we may not be authorised to offer or provide you with the products and services available through this App in the country or region you are located or resident in.

Hang Seng of 83 Des Voeux Road, Central, Hong Kong is incorporated in Hong Kong with limited liability and is a licensed bank regulated by the Hong Kong Monetary Authority. Hang Seng is a member of the Deposit Protection Scheme (DPS) in Hong Kong. Eligible deposits taken by Hang Seng are protected by the DPS up to a limit of HKD500,000 per depositor.

Please be aware that Hang Seng isn’t authorised or licensed in any other jurisdiction for the provision of the services and/or products available through this App.

This App shouldn’t be considered as communicating any invitation or inducement to engage in banking, lending, investment or insurance activity or any offer, solicitation or recommendation to buy and sell securities or other instruments or to buy insurance outside Hong Kong. The information provided through this App is not intended for use by persons located in or resident in jurisdictions where the distribution of such material may be considered marketing or promotional and where that activity is restricted.
Category Ranking
Not enough information to display the data.
Review Breakdown
Not enough information to display the data.
Screenshots
Reviews

Nice but

The app has a nice and appealing design but it has really weird quirks and odd missing features. For example you can’t make a local transfer in USD. You can in HKD and CNY. Only bank in Hk where I’ve seen this. The only way to transfer USD say to an HSBC account (same owner!) is to make an “overseas” transfer which is then actually made as a local CHATS transfer and for some reason the app doesn’t do this. Only the website does. So the app is kind of useless for me until this is fixed. This shouldn’t be rocket science. A bank should be able to do a transfer of funds.

reviewingappleSat, Oct 21, 2023
United StatesUnited States

Poorer security

Dear developer and HS manger, Please change back the mobile app can using the old complex password that support both English + number + special characters. Now only have six digi number same as ATM card is lower the security!

ExplorerJimmySun, Feb 12, 2023
United StatesUnited States

No need to update so frequently

🙅🏻

mabeizuiTue, Jan 17, 2023
United StatesUnited States

Terrible bank

Cannot access my account and cannot use the app outside HK. Hong Kong banks are by far some of the worst in the world.

EsiGuitarThu, Dec 15, 2022
United StatesUnited States

Doesn’t load

Stuck at loading screen eternally with a spinner and that’s it.

ewcyThu, Nov 24, 2022
United StatesUnited States

Simply password not safe

Hang Seng bank now go back to year 1980!!! The new mobile service force we using the 6 digit number ONLY password that said easy for user to remember their password. I am total dislike this. Why because can number add English and special word and longer password change back to 6 digit number password only??? It will make it easier for hacker attack!!

ExplorerJimmyTue, Nov 22, 2022
United StatesUnited States

The worst bank app I’ve used

Every time I open the app I need to wait a minute or two to “update” even if I’d just updated the app from the App Store. Every step I try to take in the app is extremely slow and cumbersome. So sad.

EvelapinThu, Aug 18, 2022
United StatesUnited States
Download & Revenue
DOWNLOAD 11.2KApr 2024Worldwide
REVENUEN/AApr 2024Worldwide
download revenue
About
Bundle Id
com.hangseng.rbmobileapp
Min Os. Version
14.0
Release Date
Mon, Oct 12, 2015
Update Date
Fri, Apr 5, 2024
Content Rating
4+
Has IMessage
No
Support Watch
No
Support Siri
No
File Size
440.49MB
Has Game Center
No
Family Sharing
Yes
Support Passbook
No
Supported Languages
English, Chinese, Chinese
What's New
version
18.6
updated
4 weeks ago
​•New one-stop security settings
Newsletter

Subscribe our newsletter and get useful information every week.

Stay Ahead of the Market with StoreSpy
Never miss opportunities
Watch your competitors closely
Start boosting your app right away
Start Now
stay a head