publisher
category
price
Freestore
Reviews
4 (14)
United States
Description
DOWNLOAD THIS APP ONLY IF INSTRUCTED TO DO SO BY A TRUSTED REMOTE EXPERT. The GoToAssist Seeit app allows you to securely share your iOS device camera with a Seeit expert. With live video streaming, VoIP, hi resolution snapshots and annotations, Seeit provides a simple and powerful way to troubleshoot complex problems remotely. HOW TO GET STARTED 1. Download and install the GoToAssist Seeit app. 2. If you received a URL from a GoToAssist Seeit expert, just tap the URL to join the session. If the app is not already installed, you will be redirected to the store and will need to install it. Once installed, tap the URL again to join the session. 3. If you received a 9-digit support key from a GoToAssist Seeit expert, start the app, enter the 9-digit support key, and then tap 'Join Session' to join the support session. 4. Once connected, you will be able to communicate via built in VoIP. By enabling camera sharing, the expert will see a secure live stream from your device camera and will be able to take snapshots. Tap the exit button to end the session at any time. FEATURES • Live camera streaming and VoIP • Expert can take hi resolution snap shots, annotate them and share them with you during a session REQUIREMENTS • Connection to mobile network or WiFi (recommended). Active phone call during Seeit session requires mobile network plan that allows simultaneous voice and data. An active GoToAssist Seeit account is required for the expert. Customer iPhone or iPad device with iOS 8.1 or above. Mobile network connection or WiFi Expert • Internet connection • Windows® 10, 7, 8.1, Vista • Mac OS® X v10.7 (Lion) or newer • Mozilla Firefox® Version 38 or newer, Google Chrome® version 44.x or newer
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About
Bundle Id
com.logmein.seeit.customerMin Os. Version
9.0Release Date
Tue, Jul 18, 2017Update Date
Thu, Apr 19, 2018Content Rating
Has IMessage
NoSupport Watch
NoSupport Siri
NoFile Size
75.96MBHas Game Center
NoFamily Sharing
NoSupport Passbook
NoSupported Languages
English, French, German, Italian, SpanishWhat's New
version
7.1updated
6 years agoPrivacy updates to conform GDPR
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