category
price
Freestore
Reviews
3.3 (48)
United States
Description
Modern Cloud Telephony Calls: Make and receive calls at your convenience. Agent status: Set your availability by toggling between being online and offline from within the app. My calls: Directly engage with your most recent callers from the list of recent calls Follow up actions: Tap on an item in your call history to return the call or view the call summary, notes and recording. Multiple incoming calls: View all your incoming calls in queue on one single screen Tickets: Convert your important and unresolved calls as tickets in Freshdesk Support Desk. Benefits of Freshdesk Contact Center No more missed calls: With the advantage of being able to attend calls from any place, any time, you can do away with missing out on customer calls. One account. Same rules: Enjoy the perks of call routing, IVR, and smart escalations just like you do on the web. Easy to use: The intuitive and simple user experience makes sure there is no need for any separate training to get your agents onboard. You can try it out for a period of 21 days.
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About
Bundle Id
com.freshworks.freshcaller.productionMin Os. Version
14.0Release Date
Mon, Sep 24, 2018Update Date
Tue, Oct 3, 2023Content Rating
4+Has IMessage
NoSupport Watch
NoSupport Siri
NoFile Size
41.64MBHas Game Center
NoFamily Sharing
YesSupport Passbook
NoSupported Languages
EnglishSupport
What's New
version
3.14updated
7 months agoWe're always making improvements to Freshcaller so that you don't miss a thing.
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