NexusPay delivers a seamless car parking experience - you can now search, book and easily pay for parking using our simple, user friendly app. Download the app, choose your location and park, without the hassle of queueing in line for a machine, or rushing off to a local shop for change! You can also extend parking via the app (if your location allows) without having to return to your car, allowing you to stay focused on what matters to you. NexusPay features include the following: - Create new User Accounts - Pay for Parking - Set Parking Reminders - Extend Parking Sessions - Manage Accounts - Manage Vehicles - Add or change your registered payment card - Locate your nearest or most recent parking NexusPay is available across all of the UK and makes purchasing parking easy. Questions? Please see our help page: https://groupnexus.co.uk/nexuspay-faqs And if you’re having any problems with the latest version of the NexusPay app please try deleting and reinstalling. If this doesn’t solve things then get in touch via customer services, check local signage for details. We’re here to help!
Registration process from prehistory
Who makes apps like this any more? It feels like there were no product managers or user experience experts within a 50 mile radius. The registration process is extended and tedious. You’re asked to enter your phone AND email, both twice, for verification (who still does this!?). You can’t copy/paste or autofill. The password needs to be entered manually (no password manager involvement and no copy of the password saved to your phone’s password manager). You can paste to the password text box (if you like to generate strong passwords), but not to the verification one. They ask for way more info than needed… the list goes on. For the payment, it asked me to add card details (manually, again), then, once I’d done that (address and all), it gave the option to use Apple Pay! O! M! G! I only put up with it to avoid a fine at the car park (which I’d blissfully walked away from, thinking paying by app was a good idea). The only way users will stick with it is if, like me, that have no choice. And these clowns now have my card details! Can they even store them securely? Given their ability to code apps, I fear not… Save the hassle of installing and deleting and just avoid.
United KingdomScammed got a notice after paying for a day parking
I paid for a day ticket at one of your sites and was still given a warning notice saying that the next time I park, I will be fined.
United KingdomCost me a penalty
The app is terrible, i thought my payment went through only to receive a PCN at a later date
United KingdomUnable to register
Tried multiple times, get past phone number code then just failed every time with network error
United KingdomLagging behind competition
Honestly I’d rather go to the car parking machine than use this app. Plus anything that requires me to store my card data and not allow me to use at least Apple Pay or PayPal I’m super sceptical about. It’s clunky, buggy and behind the other apps I’ve used in terms of functionality.
United KingdomParking app
The app hardly ever works it’s rubbish And it’s like they want you to get the £100 parking charge What a con and letdown
United KingdomLaughing
I’m literally laughing how bad this app is.
United Kingdom
Bug fixes and performance improvements
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