Virgin TV Control

A must-have app for all Virgin TiVo & V6 customers

The Virgin TV Control app means you can control your TiVo or Virgin TV V6 box from anywhere in the world, wherever you have an internet connection with WiFi, 3G, 4G or 5G.

The Best Bits
As a Virgin TV customer, this app lets you: 

• Manage your recordings – set up a Series Link+ from anywhere in the world when you’re connected to the internet
• Control your TV – if your TiVo box is connected to the same home network as your device you can turn your mobile or tablet into a handy remote control
• Speed up the way you search and browse – search using your device’s QWERTY keypad instead of the remote
• If you have a Virgin TV V6 box powered by TiVo you can stream selected recordings to your device
• The app connects directly to your TiVo or Virgin TV V6 box so that you can see if there is a recording clash or storage space is low

What you need

• Be a Virgin TiVo or V6 customer - note that Virgin TV 360 customers can use Virgin TV Go to manage recordings 
• An iPhone, iPod touch or iPad, running iOS 13 or later, with WiFi, 3G, 4G or 5G internet access
• Your My Virgin Media username and password

For security reasons, and to protect the rights of our content partners, the Virgin TV Control app cannot be used on jailbroken devices, where unauthorised modifications have been made to the operating system.

FAQs
If you’re having any issues or have further questions you can find help in the following places.
Want to know more about how the app works? Take a look at virginmedia.com/helptvonthego for loads of handy info.
You can get help in the app by selecting Help in the main menu.
Need something more? Chat to the experts on our forums at virginmedia.com/community.

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