With FAIRTIQ you don’t have to buy a ticket in advance, indicate your destination or struggle to find the right zone. You will always be charged the best available price, once you have completed your journey. It doesn't matter how often you switch directions, or even if you change between trains, buses and trams. With FAIRTIQ there are no hassles, no complications, just smooth and easy travel at fair prices!
How it works
Shortly before boarding a vehicle, such as train, bus, tram or boat, simply swipe the "Start" button in the FAIRTIQ app. Your final destination does not need to be entered.
If a conductor requests ticket validation, click the "Show ticket" button and the QR code will automatically be displayed in the app.
Once you have arrived at your destination, swipe the "Stop" button in FAIRTIQ. The optimised cost for your trip is then displayed in the app.
Companion mode: With this new function, not only do you get a valid ticket easily and conveniently, but also your fellow companions.
Area of validity
You will find an overview of the area of validity here https://fairtiq.com/en/passengers/area-of-validity
Would you like to know more?
Our support team is at your disposal to answer any questions, offer advice and provide further information. Contact us at [email protected].
Convenient and snappy. Customer service is very friendly and patient. For instance, when you forget to checkout and pay too much, and then contact them, the support is great.
charged double compared to buying tickets normally
Very poorly managed app. My account got blocked for the second time now, because there has been "apparent issues tracking my location". I've always had my location turned on and optimized it for good tracking (like no saving mode etc.) Besides the point of using and swiping correctly. Being accused of misuse or wrongly detected location data is not my problem. Fix your trackers. 🤡
Ne pas montrer le prix du billet pour bien te faire avoir a la fin, sans savoir si la promo fonctionne ou pas, ah ça c'est très fort bravo
The app stops showing after few minutes that the trip is ongoing (initially the message is on lock screen/top of the phone, but then dissapears. So if you forget to stop the trip you don't see that it is still on and this can get expensive). In some regions it does not allow to buy dog tickets and says "dog travel not allowed in this region", even if these places have normal dog tickets.
Want to connect to PayPal when I enter my email it tells me, if u have a account login and then same happens again.
very nice app to navigate public transport
• Various improvements and bug fixes
Thanks for using FAIRTIQ! We care about the quality of our app and continuously improve it. Thanks to your feedback we implemented a number of improvements and bug fixes.
Want to see your feature in this list? We would like that too. Send us any feedback on how to improve FAIRTIQ at [email protected].
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