United StatesTo support tenvis camera To Support iPhone and iPad. To support push notification. TENVISTY is a free app for remote surveillance, control and video recording of wireless IP/Network cameras. With TENVISTY, you don't need to reply on a computer to watch video, save clips, and get alert. TENVISTY helps make remote home monitoring easy and it is perfect for every use case you can imagine. Watch what you love from anywhere now! Connect to TENVIS cameras via QR code scanning View live and recorded video from your cameras Adjust video quality and control video flip and rotate panorama PTZ(Moving iPad to control your camera's direction)
Cloud storage doesn’t work
The app indicates that you get 30 days of free cloud storage. However if you enable cloud storage and then go to look for your video it always generates a network error. My connection is fine. There isn’t even an option to sign up for paid storage. I bought the camera 4 years ago and haven’t used it for nearly that long. I wonder if this company is even still in business. The app is useless unless you only want to view in real time or record to a SD card in the camera - certainly not secure.
United StatesSystem Error
We cannot access our camera because of system error for how many days now
United StatesService unavailable
Their site says service unavailable for days. Cameras are useless right now unless you’re sitting at home and connected to the Wi-Fi that the camera is on.
United StatesApp stopped working?!
App not working out of the blue, uninstalled/reinstalled, can’t access cameras, can’t remove from profile to reset, company website not working. Hard to get ahold of customer service. Can’t do it from the app either. DONT USE!!!!
United StatesAPP & WEBSITE DOWN FOR 3 DAYS NOW
Customer support isn’t working. I’m unable to contact anyone bc the entire website and app is down. It’s making me nervous the company got hacked or something. My camera seems to be connected and the light is on but I noticed 3 days ago, a notification popped up on the Tenvisty App saying, “System unavailable. Contact customer support.” Even after multiple resets, the app no longer works. I had family members check their TENVIS cameras just to make sure it wasn’t something on my end. They’re having the same problem!! None of the buttons on the app are working so it’s impossible to contact customer service through the app. So I googled the website and every single TENVIS webpage is down. Every link you click pops up a “System unavailable “ on the top left screen . I’m nervous that something big happened, like security breach or the company went bankrupt overnight because for the entire website and app to go down for DAYS now, with zero communication from the company is causing alarm, and there’s absolutely no one to contact about this concern because they only offer online chat customer service which is “unavailable.” Even the reset password setting isn’t working which is another concern. I tried reaching out to two twitter accounts I found but both profiles don’t seem like they’ve been active since late 2021.
United StatesJunk software for junk cameras
Need i say more?
United StatesTotal crap
Several years ago, they claimed they had a server fire. Since then, it’s almost impossible to get access to your camera through the app. It’s occasional but not consistent. Don’t even bother!!
United States
fixed a few bugs
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