Easily manage your Google Fiber Internet Service. Run speed tests, edit your network settings, restart your router, and share your Wi-Fi password with family and friends. Manage your Google Fiber account. View your current balance and previous statements, and quickly manage your payments. Access the Google Fiber Help Center. Find answers to common questions and contact the Google Fiber team to get help. Note: To use this app you must be a Google Fiber customer.
It’s not accurate
1/2 the time it says my internet is not connected when it is clearly connected. I would also expect a bit more detail for extenders and the overall performance of the mesh.
United StatesUpgrading and Customer service
they used to be better than Xfinity but now they're the same, if you want to upgrade they will need to send someone out for anything at or above two gigabytes and they will be booked out beyond belief
United StatesCustomer service so bad it will radicalize you
I’ve had this service for two years, and I have never had a positive experience with their customer service team. If you choose google fiber, you can expect to wait 3-4 hours to even speak with an agent. You’ll get hung up on multiple times, and when you finally get to talk with someone, they speak English but not well enough to actually diagnose and fix the problem. No matter how patient and polite you are, they will be rude. Getting an agent to visit takes another 20 hours.
United StatesNo tools to limit kids internet access.
Can’t set a schedule for kids down time. Wish we knew this before switching from 1 gig service.
United StatesG fiber immediately made half our TVs, my PS5 etc unusable.
They have internet but nothing will load. Very frustrating.
United StatesGoogle Fiber Webpass Broken
This won’t let me log in with my Google Fiber Webpass account, which is a separate login from my Google account.
United StatesDoesn’t work for WebPass in Austin
Don’t bother calling when you can’t use this app to access your account-it doesn’t work for Webpass customers; we can only use the website. Google should update the description with “not WebPass”.
United States
- Bug fixes and performance improvements
Subscribe our newsletter and get useful information every week.
Publisher's Other Apps
Other Utilities Apps
Similar Apps