The Starry app is your pocket guide to your Starry Internet account and a remote control for all of the advanced features included with your Starry Router home WiFi hub. The app brings the information you need most front and center, including your internet and WiFi network performance, your billing information, and access to our around-the-clock support. The Starry app is the best way to manage your Starry Internet subscription and access all of the advanced features that come with your Starry Router. Download it today and take Happy Interneting with you wherever you go.
Internet speed fall
Speed is going ups and down repeatedly
United StatesBuen servicio y calidad
Excelente servicio y calidad 100% recomendable
United StatesConnection guy
He was very helpful, did my connection in 20 minutes. He made sure my connection was up and running..Thanks starry
United StatesGreat internet, affordable price
I love Starry, the technicians who came to my house were so friendly and informative. My internet is fast and reliable, I work from home almost everyday and never experience lagging or interruptions in service (unlike with xfinity 😬). I’m looking forward to using starry for many years to come and hope you will expand to offer cell phone service one day!
United StatesNo one answer my call
Internet speed is too low cannot even watch a YouTube video.
United StatesYou get what you pay for
Yeah idk they tricked me into upgrading to the 300mbps/60$ plan by throttling my internet. I also get a max of 10-25 mbps upload which is not what I signed up for. I have done everything short of using my own nighthawk, I have setup a static IP, created MAC address specific filtering, and updated every device to support WPA3 utilizing only 5GHz but yet I cap at 200mbps still. And customer service is impossible to get in touch with. They actually sneaked their way out of reimbursing me for my last internet provider cancellation bill by asking for a letter from them with very specific verbiage that was more work to obtain than it was worth. So yeah I’ve been paying 60$ a month for internet that goes out M - F until about 4 Pm. The only reason I can think they get bogged down during prime working hours is they are piggybacking another providers service. If they are smart they will do the right thing which is unthrottle my speed and give me what I paid for and comp me a couple months service for the inconvenience. All in all they have been easier to deal with then Xfinity though. I guess a duopoly is a big improvement from a monopoly. In Phoenix, Cox was the only ISP and I was paying 2-3x more for similar service so I guess I won’t complain too much.
United StatesDisaster Services
So many disconnections . Poor service. Slow slow service. We are in the 21th century not in the beginning of the internet service…… Yes its cheaper than other companies but not worth it. It is about a week we don’t have a service and the customer service answers are ridiculous.
United States
We're always updating the Starry app to make your internet experience even better. In our latest update, we've squashed some bugs and made performance improvements. Anything we can help with? Helpful humans are available around the clock at support.starry.com. Loving the app? Write us a review, it would mean the world to us.
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