My Singtel app connects you to a world of everyday conveniences with all you need in one place. Manage services, pay bills, shop deals and more — anytime, anywhere. Usage • Monitor your local mobile data usage, talktime and SMS • Check your recontract eligibility date • Keep track of your roaming data usage Bills • Pay your bills securely • View and download up to 6 months of your bills Shop • Shop the latest products and deals • Subscribe to a roaming plan that best suits your travel needs • Choose from a variety of add-ons for data, talktime, music, video and more • Charge Singtel Prepaid hi!Card and Singtel Dash top-ups to your bill Rewards • Enjoy free treats and exclusive deals monthly with Singtel Rewards Message Us • Chat with us in-app when you need help Inbox • Get updates on important system notices, promotions and rewards More • Find a Singtel Shop near you • Save time by booking a Singtel Shop appointment • Request a callback at your convenience • Nominate your mobile lines to enjoy Singtel Circle perks
Useless app
Functions don’t work on the app, chat bot super unhelpful and actual chat representatives are clearly understaffed and undertrained. Very frustrating experience.
Garbage app
Since when telco companies start making money by charging hidden fees and when it can be stopped??
Spams you with ads
Any app that doesn’t include an option to disable marketing notifications automatically gets a 1 start trash rating.
Deliberately high charges for Rainer’s
Forced to update app (142meg) via Roaming before can log in. When you buy roaming, can get a message saying “having a problem now”, but then no warning a day or 2later that the purchase STILL didn’t go through, so instantly get changed $10 when your previous package expires & it switches to pay-per-use. The whole system is setup to hard to use, and to sneakily charge you $$s for mistakes.
Forced update every other week
The app requires you to update (or otherwise you won’t be able to use it), every other week. Main purpose (and often sole purpose) of the app is just to pay bills and the forced update is getting too much. Further more, you can’t use Amex to pay bills using the app (you’ll have to use to web version to do so).
‘Help us find you’ is garbage for overseas users
This is just a feedback. The new features help us find you is very disruptive for overseas users since we won’t be installing this app on a phone with the sg sim card. Previously or should i say at least 6-9 months ago it was very good as without this ‘new downgrade’ feature i was able to use face id to log in. Instead of forcing all users to be faced with this feature. I would recommend you have a way to ask the user if they are using this app on their sg sim card or not
Doesn’t Work
I’ve deleted it twice and reloaded it, yet is still doesn’t work. The bill payment section just comes up with “Oops, Unavailable” and the service area is blank. I have a brand new iPhone and this app is worthless.
Manage your services all in one place with My Singtel App. In this release, we’ve made minor enhancements to improve your experience on the app.
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