United StatesThe LG&E, KU and ODP mobile app is provided at no cost to customers (residential and most small businesses) and gives you the ability to pay your bill, view bill and payment history, set up bill reminders and paperless billing, view monthly usage, report and track power outages, manage your account, and more. Access your account(s) with ease - securely log in utilizing password, face ID™ or fingerprint/touch ID™. Features include: Paying your Bill: • Effortlessly pay your bill using your bank account, credit/debit card, Amazon Pay, PayPal and Venmo • Check your account balance • Review payment history • Manage payments – one time and Auto Pay • Manage notifications (for your bills, power outages, and other service requests) • Sign up for paperless billing Outage Information: • Report and track outages • Guest users can report outages without logging in • View outage status • Get up-to-date information from our outage map, with or without logging in Account Details: • View your bill • Manage phone number(s) and email address(es) • View a graph of your energy usage for the last 12 months • Check the status of your account(s) • Easily move between your utility accounts using the account selection at the top of the screen Contact Us: • Customer Service by phone or email
Great App When It Work
This is a great app when it works properly. Sometimes you log in and with a few simple clicks are able to pay your bill. Other times it gives you an error message and won’t allow you to log in. This error message came up for months and I had to pay my bill at the ODP office. I deleted the app and reinstalled and it started working again. It worked fine for a couple of months but now I’m back to the error message again. Unfortunately ODP has closed their local offices so I’m guessing my only option is snail mail if I don’t want to pay a service fee.
United StatesLG&E app
Love it! 2 taps and my bill is paid. So user friendly!
United StatesPoor payments
The app is poor in allowing users to actually pay the amount that they wish to pay. The ability to edit a payment is very difficult if not impossible. This has caused me to pay and then find out the money is not available or even there.
United StatesKU/ODP APP
Easiest app I have ever used to pay my bill! Literally one or two keystrokes.
United StatesWow
You should be ashamed that work for such a crooked company. Who ever is reading this review, find happiness and find a job you love.
United StatesMi opinión
Es bien fácil de manejar la app gracias.
United StatesBilling is Terrible
I do not get how my bill went from $152.00 one month to $290.00 the next month. But with the lower month being an actual reading, I get that…then came the “estimated” reading the next month…what’s really strange is that I stepped outside and read my meter 11 days after they read it on the 7th, and I still hadn’t at that time used the amount that they billed me for… I don’t see how this is right….and with that much of a jump in your bill price, it’s hard to come up with enough to pay that higher bill…
United States
This release contains bug fixes and other improvements.
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