United StatesOur Mobile App is designed to give you fast, secure account access so you can easily manage your account details, view your bill and your account balance, make payments and find payment locations, schedule alerts and reminders,report outages, receive push notifications and stay connected with us via facebook and twitter. Nearly everything you can do from our "Customer Portal" can now be handled instantly whether you're at home, at work, or on the go.
Mrs. StrawBoss
I like the app so far only problems I have is the facial recognition on this app won’t work , I have no other problems with any other app or opening my phone , so it’s jus the app . Other than that it’s ok !!
United StatesMs.
Please please bring back the old version. Ever heard the phrase, if it’s not broke don’t fix it? So why did you feel the need to fix? Everything was great on old app, nothing is close to great on new app. Absolutely nothing, maybe the people who created old app could help you fix or Spectrum, Ky. American Water, LFUCG Sewer, just a few that know what they are doing.
United StatesCan’t save payment info
Having to get my card out every single day to put the same number in is really annoying. It’s been this way for over a year now and I keep thinking that surely it will get fixed but never does.
United StatesWhat happened?
This app was great before the update. Now it takes FOREVER to load and isn’t so user friendly anymore. Please change it back or fix the issues. Paying the bill is torture 👎🏻
United StatesBad Update 2
Agree with bad update. This app is unusable. Horrible downgrade from the original app.
United StatesBad Update
This app used to work great for paying my bill and checking outages. Now after the new update it takes FOREVER to even start the app, longer to log in, and I can’t pay my bill with one transaction anymore. Take it back to the old version!
United StatesCan’t even open the app now
I did an update and the app crashes and freezes my phone. 🫥
United States
Bug Fixes.
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