United StatesKeyWe for a smarter life, Control your door lock from your Smart phone. Don't need keys, password, cards. Just get KeyWe app on your smartphone. With KeyWe smart system, you are always in control of your door. features ●Smart KeyWe -The door opens automatically when you approach the door lock with your smartphone based on the location tracking system. -Feel unsafe with your door opening automatically? Try the 'Magic Touch' option. When you touch your door lock with your smartphone, the door opens. ●Multi-way to Sign in -You can use your phone number or Google account to sign in. ●Home menu -Change your background image with your picture. It is very easy to change the settings of your lock. The features you use will be displayed on the lock status bar. ●Guest Key -Share your Guest Key with your visitor. No need to sign up. Just send the generated number to your guest. ●Easy invitation -Use the app to easily invite your family, friends, and guests. You can set up a date and time as you wish. No need to share your PIN or passcode anymore. ●Real-time push alarm -Ever worried whether your kids arrived home safely on their own? KeyWe informs you in real-time. Get push notifications when your family gets home. ●Entry/Access record checks -The safety of your home starts with your door. You can check the record of who has entered the house and when for the past two months. ●Smart Door Lock -Door lock battery alarm, one-off passcode for visitors, location-based automatic door opening - The unique functions that you can't find anywhere but on KeyWe. ●Multiple doors with one app -My house, my parents’ home, and the office - simply control multiple door locks with KeyWe app. ●Easy registration -Experience the smart world with an easy registration. With no complicated process needed, the registration is completed within seconds simply through QR codes scanning. #Please visit to KeyWe homepage and KeyWe online shop. You will see more features and news about KeyWe smart system. #"Continued use of GPS running in the background can dramatically decrease battery life." #"This app may use your location even when it isn’t open, which can decrease device battery life" We always try to develop the much smarter KeyWe platform. Don't hesitate to email me if you have any questions anytime. It will help us to make better App and Device.
Was working great, now can't log in
Love this app and it's worked very well for me up until the latest version. I use Google Login for me account, but now there is no option to sign in with Google. When I try to recover my password with "forgot my password" it just tells me that my account is done through Google and I need to log in that way. Again though, there is no Google login option. Just phone number and email are options.
United StatesNeeds a ton of work.
The app no longer works and just crashes every time I open it after deleting and reinstalling it on iOS 13.6. This never really worked well when it would open, so I guess it’s just useless. I can still use the hardware as a lock but not very happy and don’t recommend to anyone.
United StatesNo nfc on iPhones
Door locks with nfc don’t work as Android you get an nfc option in the app and on iPhone no nfc option. Also crashes on iPad.
United StatesNot supported device
When i open the app, appears an announce not supported device! I have an iPhone 6
United StatesNeeds improvements
I’m constantly getting logged out of the app! Smart open “loses server Connection” far too often. Also it won’t remember your credentials, so you have to log back in every time. This costs too much to just be a keypad lock!
United StatesWorst purchase of my life
This company told me not to purchase the wireless bridge device because I already have a Wink hub. So I skip out and then turns out their Wink support never happened and Wink blocked their locks. So I missed on the discount on the crowdfunding page. Then they now say it’s only available with Android phones. So I have to buy a SmartThings hub just to use this lock. Sorry, but I already have a smart lock that does everything this lock does. All I wanted this for was for the keyfobs. But to get this lock to work the way it needs to is just not feasible. This company has NO phone support leaving you to have weeks worth of back an forth email conversations to get questions answered. And the app has such a low rating, it seems as though no one can use it.
United StatesOverall User Experience Needs to be Changed
Overall this app is non-user friendly and the admin functions need to be redesigned and I’ll point out where: 1. The selling point for me was the ability to change the guest key remotely. The problem is the use of that app generated key forces the guest to download the app. This is very misleading and unnecessary. Admin should be able change the guest key and the guest should be able to use that key without downloading the app. 2. The lock does not connect most of the time to my app or Smarthhub even though it’s 10 feet from the lock. 3. Admin should be able to generate guest key combination remotely
United States
- Promotion popup has been implemented - App update popup has been implemented
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