The Extra Space Storage app serves all Extra Space Storage, Life Storage, and Storage Express customers. You’ll have quick and easy access to facility information including the facility address, operating hours, and contact information. The best part is you’ll never have to worry about forgetting your gate code again because we’ve put it on the home page of the app for easy and convenient access! You can now also access My Account through the Extra Space app. With My Account, you can manage payments by making single payments when your bill is due or setting up Easy Pay, and you’ll have the ability to update your account information. At participating facilities, the app also makes accessing your storage unit and storage facility as easy as the push of a button. Download the app today to experience Digital Access at Extra Space Storage. Not sure your facility offers Digital Access? Feel free to check on the website or call your store manager. With the Extra Space Storage app, you can now enjoy the following benefits all from the convenience and ease of your phone: Easy access to My Account where you can manage payments and update account information Bluetooth technology that allows you to open your gate without ever touching a keypad again (participating facilities) Never forget your gate code again Real-time tracking of access activity for your unit (participating facilities) Easily share access to your storage unit with family, friends, or movers without giving out your access code or keys (participating facilities) Easy access to help Leave feedback via the app – we love hearing from our customers!
EXCELLENT SERVICE BY MS VITALE
Very customer focused approach and very good follow through. Made entire process easy.
Another easy app
This is the first time I’ve used this app. What a difference! I don’t have to go fumbling around for my code or look up my screenshot to get into the building. Another shout out to Kathleen for all of her help and making it very easy for me to come back here after year
Can’t make payments thru this app
Apps are a great way to do business. Fire them up, and everything is easy. Your balance, gate code info, make payments etc… well, NOT HERE. In the year I’ve had the unit I have NEVER been able to pay using the app. You get an error message. I’ve spoken to customer service & I was told that you *can’t* make payments through the app, you have to go online to do it. That’s ridiculous.Why have an app if you can’t DO anything on it. I know college freshman that could fix this, so why not a big corporation? Until they fix this, they get 1 star
Doesn’t work.
Doesn’t work.
Extra Space App
Being new to your App Store, It looks very simple and easy to navigate. Thank you for sharing this with our experience with you!
Disappointed
Not letting me knoe that the gate was going to be locked just because my payment is overdue!!!!
Great Service!
Amazing Customer Service! Keep up the good work!
Digital Access improvements on user messages and error handling.
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