United StatesEntergy app provides a quick, easy bill payment method, view outages and usage. Entergy’s mobile app offers customers a quick and easy way to manage their accounts. After viewing account balance and due date, customers can pay with a single swipe. Customers can also enroll in PaperFREE billing, make payment arrangements and choose a monthly billing date. With a bank account or debit/credit card, customers can pay as a guest.Find outage information on our outage map, Entergy Storm Center, or via text alerts for your specific location. Customers can also use the app to report an outage or check outage status via text messages. Take control by viewing daily usage and costs or monthly trends. Save energy and money with the latest energy efficiency tips. The app offers the ability to set up and manage contact preferences for billing, outage, usage and more via text, voice, or email channels. You can customize your dashboard to suit your needs and find the information you need, fast. Learn our latest news and updates with a single tap. Provide your feedback using Real Time Ratings following payments or before logout or share free form via Contact Us on More screen. Need to register your account? Visit myEntergy.com.
Flaw when out of country
The app works great and is quick and easy when it is time to pay. The problem comes if you are out of the country. I travel internationally for work, and I am unable to log in to the app or website from a foreign country. I just receive a message that says “forbidden.”
United StatesFake Scam Company
I just think it’s really convenient that the day before my bill is due the entire website has been shut down and stayed that way for the last three days. I have screenshots and screen recordings of the application, your website and I have audio recordings of the attempting to call you where you refuse to take my call. You literally won’t let me pay my bill and if you try to send me a disconnect notice I’ll file a lawsuit. Edit : i’m literally eyeballs deep at a lawsuit. This is not a real company. Do not download this app. This is fake company. This is an attempt to steal peoples personal information. If they attempt to contact you blocked your phone number and call the FBI. This is a fake company involved in human trafficking and theft. The fact that Apple alone allows us to exist under platform means apple is complicit in human trafficking, and again the FBI has been notified.
United StatesIt used to work, but is not working anymore
I’ve used this app for years and always made sure it was updated. However, this month, when I tried to log in to make a payment, the app wouldn’t let me, despite multiple attempts. A message popped up advising me to check my Entergy tips. I checked them all, but none of the suggestions addressed the login issue. As a result, I had to pay via the web. Since I can’t even log in (and I know my username and password are correct), I wouldn’t even give this app a star if it were possible.
United StatesGreat App!!!!
It was a bit confusing at first but once I figured out how to switch between multiple properties, it was a breeze. I love this app. Shows how much you use daily and even gives you outage notifications and updates. I’m telling you it’s a good one!!!
United StatesApp great, company-not so much!
The customer service is awful! They won’t go back to the day I moved out of my apartment and I got charged for whoever moved in and ran it up!!!! I called 4 times and there’s not notes of it on the account!!! They won’t even let you talk to a manager and get mad and say that they’ll hang up on you when you hold them accountable!! Plus don’t get sucked into levelized billing. It’s a scam. In fact this company is a scam and I’m reporting them to the APSC! First electric cooperative of Arkansas doesn’t charge near the amount and don’t screw you with the levelized billing scam. Entergy will never get another dime from me. I’ll pay my final bill $10 at a time. What do they think I can afford just to pay a $550 final bill when I’ve got mortgage, insurance and other utility companies?? They just got put on the waaay back burner. I didn’t even use that much in a one bedroom apartment. Tell me why I don’t even pay $100 a month for the 3 bedroom house I live in now?? Entergy should be shut down for gouging!!!
United StatesMonopoly
ENERGY IS A MONOPOLY IN BATON ROUGE!!!
United StatesApp temperamental
App has quit working altogether. Read a review that explains my rating. Fix it or delete.
United States
Stability improvements.
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