United StatesMyDEMCO provides members with a full range of services at their fingertips. Through this fast, user-friendly app, view usage and billing, manage payments, notify customer service of account and service issues, report and receive outage-related notifications, and receive special messaging from DEMCO. Additional Features: Bill & Pay -Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device. My Usage -View energy use graphs to identify high usage trends. Navigate graphs quickly using an intuitive gesture-based interface. Contact Us -Easily contact DEMCO. News -Provides a convenient way to monitor news that may affect your service such as rate changes, outage information and upcoming events. Outage Map -Displays service interruption and outage information. Maps -Displays facility and payment dropbox locations on a map interface.
Second time around
This is my second attempt using the app. Still needs work. Pls trouble shot before pushing out to customers.
United StatesCan’t Report outage
Fix the app
United StatesNeeds to be fixed
App has been taking a really long time to sign in.
United StatesGarbage app
Enough said with title
United StatesSystem crash
System is down. I know my password but it’s not logging me in anymore.
United StatesCustomer service worse than app
First of all this app is Garbage. Thanks DEMCO for taking the cooperative’s money and wasting it on trash like this. It doesn’t work. I call the customer service, wait 15 minutes for the person to tell me to uninstall it and then resinstall it again. guess what? That didn’t work either. Thanks again for upgrading us to this garbage app at OUR expense. When is the next annual vote?
United StatesApp works well
No issues with the app for me. I was able to create an account, pay my bill, and set up autopay without issue. I was also able to pull up past bills. It did what I needed it to do.
United States
Made changes to keep code base current with the latest software, to maintain good coding standards, to eliminate potential bugs, and to prepare for future projects.
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