Virtuo: hassle-free car rental

Virtuo: hassle-free car rental

Quick & easy 24/7 car hire

App Report, Market and Ranking Data
category
price
Free
Reviews
4.7 (895)
United States United States
Description
Quick & easy 24/7 car hire
Experience car rental on your terms. With Virtuo your phone is your key! Wave goodbye to car rental counter queues, paperwork and hidden fees - just unlock and drive. Choose from a selection of premium cars that are cleaned after every rental and available 24/7

1. BOOK 
Book the car you want to hire in just a few clicks on our app.

2. UNLOCK
Forget physical keys - unlock the car via the app and enjoy a seamless experience.

3. DRIVE
Press the start button and hit the road!


Our premium cars are available for rental in the major cities in the UK, France, Germany, Spain, Italy and Portugal. More cities and countries coming soon!

CAR HIRE DELIVERY TO YOUR DOOR
We’ve gone one step further with our car delivery option.
You can select, book and have a Mercedes delivered to your door. Our car rental delivery service is available in London zones 1-3 as well as in Paris, Lyon, Barcelona, Madrid, Berlin and Milan. Save time and stress by having your car delivered.

PREMIUM CARS
Book from a selection of premium cars. In the UK, you can rent a Mercedes A-Class or Mercedes GLA, from 1 to 90 days with a generous 150 miles per day included. In France, you can rent even more car models such as a BMW or Tesla. Trip to the sea? Adventure to the countryside? Whatever the occasion we have a car for you.

SIGN UP IN MINUTES 
You can sign up to Virtuo in just a few clicks. Upload your licence and a selfie and we will take care of the rest. With everything done in the app before hand there is no need to wait around in the airport or in car rental offices. You just show up, unlock the car and go - it really is that simple!

STATE OF THE ART TECHNOLOGY
Our next generation technology puts you in control of the whole process via our application. Book and unlock your car in just a few clicks. All cars come with Apple CarPlay, GPS, Bluetooth, rear view camera, cruise control and many more options that will make your trip one to remember. 

RELIABLE AND FLEXIBLE
Choose one of our three levels of protection and enjoy your trip with total peace of mind. With Virtuo you can rent a premium car 24/7. Modify or cancel your rental free of charge up to 3 hours before your rental start time (24 hours at an airport). 

THE BEST VALUE FOR MONEY
No more paperwork, no more queues and no more counters, our application really is hassle free. Book and rent a Mercedes from 1-90 days via the app at an unbeatable price. Perfect for a couple of days out of the city, a week away or a month long road trip. There really is no need to own a car!

ROAD TRIP SPECIALISTS
Whether you are going on holiday, running errands or escaping the city; we are your perfect partner to hit the road. Add up to 4 drivers free of charge and share the driving experience. If your plans change and you want to rent your Mercedes a little longer, just extend your duration or add extra mileage in the application. With Virtuo, anything is possible.

HOLIDAY EXPERTS 
Our Mercedes cars are perfect for a holiday. You can hop in a car in just a few clicks and be on your way. Our generous mileage package and the option to add more means that no destination is off limits. If you’re travelling with the family and need a baby seat then that's no issue; just add it on when confirming your booking. 

24/7 CUSTOMER SERVICE
Customer service is at the heart of what we do. We are proud to offer 24/7 assistance via our help centre where you can reach our team. Our customer service team are prepped and ready to help with any issues you may have. We’re in it together.

WE’D LOVE TO CONNECT WITH YOU 
Find out more at https://www.govirtuo.com/
Follow us on Twitter https://twitter.com/virtuoUK
Like us on Facebook at https://www.facebook.com/VirtuoUK/ 
Have a question? Visit https://www.govirtuo.com/uk/faq
Category Ranking
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Review Breakdown
Screenshots
Reviews

Seamless, amazing rental

A few taps on the app and the car gets delivered to your front door when you need it. No longer need to go the rental counter, queue, wait for someone to endlessly type on their keyboard like they’re typing all words in the dictionary… Pick up is easy. Just drop your car on your street and end the rental on the app. Cars are good i’ve rented the vw polo and the tesla model 3 long range for longer holidays trip. Customer service is 5 star. Easy to reach by phone or app, always super nice and helpful.

YanzegacogacFri, Apr 26, 2024
United StatesUnited States

No Tesla app

Why can’t you provide access to official Tesla app?

Maxpain177Mon, Jan 22, 2024
United StatesUnited States

Doesn’t work for customers with US phone numbers

Tried to set up an account in the US for when we travel to London. The app requires that you verify your account by receiving a text message to your US phone number, which it says that it can do, but it never sends the text.

AGinFloridaMon, Nov 20, 2023
United StatesUnited States

Very Smooth Experience

No hassle at all. Rented a lovely Cupra Formentor, got the car delivered to me on schedule, with a full tank of petrol. Returning was also a smooth experience, I simply followed the instructions on the app and that was it.

KannanghaTue, Oct 31, 2023
United StatesUnited States

Impossible to get in touch

It’s impossible to get in touch with customer service. The app thinks I’m under 25 years old, even though they scanned my drivers license. There’s another issue I need to resolve, but there’s no way to talk to anyone whether by phone, email, text, chat. If things go well, it works, any issues is unresolvable. Not sure how you can have this type of service without any customer support. Avoid until they solve this.

vmxfitnessSun, Oct 29, 2023
United StatesUnited States

Love love love!!!

The app worked OK ish 6 months ago but it was flawless this time. Virtuo is amazing - incredibly convenient contactless pick up and drop off, reasonable prices, great cars and outstanding customer service. Importantly, no super boring and time consuming going to car rental and filing in paperwork-keep up the great work and thank you!!

SpyLady and Muffin ManSat, Jul 22, 2023
United StatesUnited States

Not Turo

If you are familiar with the level of customer service and hosts that Turo offers. DO NOT EXPECT THE SAME FROM VIRTUO. This low level app has an email based customer service that takes a minimum of 10 hours to replay. Me and my wife picked up a car from Hamburg and we had to navigate through 2 different pick up addresses and instructions provided via email and the app. The options to submit pictures on this app are close to nonexistent when picking up and only exterior photos are accepted when dropping off. I was charged for refueling after the trip with no proof that the car was taken to a gas station. I replied to their emails with pictures I took of the odometer showing the gas level. If you need a rental look somewhere else.

LuisPB6Mon, Jul 17, 2023
United StatesUnited States
Download & Revenue
DOWNLOAD 8.5KMar 2024Worldwide
REVENUEN/AMar 2024Worldwide
download revenue
About
Bundle Id
com.virtuo.customer
Min Os. Version
15.0
Release Date
Mon, Mar 7, 2016
Update Date
Mon, Apr 22, 2024
Content Rating
4+
Has IMessage
No
Support Watch
Yes
Support Siri
Yes
File Size
134.9MB
Has Game Center
No
Family Sharing
Yes
Support Passbook
Yes
Supported Languages
English, French, German, Italian, Portuguese, Spanish
What's New
version
5.1.11
updated
1 week ago
Fixed bugs, improved user experience. We hope to see you on board with Virtuo very soon.
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