United StatesAvail is your local self-service car share hub in Chicago and Denver. We make it easy to rent a car when you need one, or share your car with others and earn passive income. Better than car rental, Avail car sharing puts money back into the local community by paying car owners for sharing their personal vehicle. There are dozens of Avail car sharing locations in neighborhoods across Chicago and Denver. Each one is equipped for self-service pick-up and drop off for both owners and borrowers. That means you’ll never waste your time standing in line when you use Avail. Key exchange is managed from a secure on-site key box, so you can grab or return the keys and quickly get on with your day. Borrower benefits • Allstate coverage & 24/7 roadside assistance • No lines, no waiting with self-serve, on-site key & rental car pick-up • Dozens of locations with a wide range of clean rental cars Get the car you need when you need it, from city-smart sedans to spacious SUVs. Book your rental car online with transparent pricing, Allstate coverage and 24/7 roadside assistance. Grab the keys at the go at our self-service lots around neighborhoods in Chicago and Denver. Owner benefits • Make money with your car & park for free • Share your car & check it out when you need to use it • Guaranteed passive income — just list your car & drop it off with the keys • Avail car sharing pre-screens drivers & handles key/car exchange and payments Share your car and earn guaranteed passive income every time it’s listed. Avail manages the details, from key and car exchange through payment processing, so that it’s super simple for you to make money with your car. Plus, Avail’s Car Care Plan pitches in to reduce the cost of routine maintenance, like oil changes and battery replacement. Every mile driven while your car is shared on Avail reduces your part of the shared cost. So the more you share your car, the more we’ll cover! Visit availcarsharing.com for more information.
Easy to use but price keeps going up
The ease of avail is actually very nice. I like the app and find everything has gotten better over time with their app (it used to be hot garbage). They outsource customer service and never had a good experience with them. But general use of getting a car has never been a problem! But now they keep adding more fees. Their is a new arbitrary “trip fee”. That wasn’t there a month ago. A $55 car is now costing almost $100 bucks for a day. Going to have to wind down using this service if prices don’t go down.
United StatesDon’t download
Absolutely awful customer service. All they have is an AI chatbot. Live customer support agents are never available.
United StatesThey charge you extra for no reason
Have used the app several times and been okay for the most part but one time I got to the location only to find out the car wasn’t available. Just had another booking that ended this week and they put an extra $53 charge on top of what was originally quoted—ridiculous.
United StatesFraudulent Company
Do not use this app or car rental service. They will cancel your rental last minute for bogus reasons and provide you with no support, other than a customer service chat. They only accept certain state driver’s licenses despite claiming to accept licenses from all 50 states. I am certain that this company is committing fraud and I would not recommend their services to anyone.
United StatesIf I could give zero stars
Do not use this company. I rented a vehicle with this company and within 5 minutes of pulling off the car stopped. The company tried to tell me that I had to either pay for the tow or get the car back to the lot. Neither of which made any sense nor should have been my responsibility. After arguing with customer service they set up a tow and picked up the vehicle. Four days later someone called questioning where the vehicle was. How am I to know? A week later I get a call saying I owe 7 days of the vehicle. How is that possible? I finally get what I thought was a resolution… they offer me $10.00, I go to make a new reservation. Apparently I’m banned from the site, because I rented a faulty vehicle
United StatesBadly managed system
First time I rented, they tried to charge me $500 for damage to the car that was already there before. I swore off renting from them, but couldn't find any alternatives for Thanksgiving, so I gave them a second try. This time, I spent 2 hours in a cold parking garage text-chatting with some fellow. Nobody had put the ramp exit pass in the car, and the person on the line couldn't figure out how to get me out of there. I get the impression Avail is trying to set up a network by doing everything as cheaply as possible. "Move fast and break things" may make their investors happy, but it's me who got broken.
United StatesDO NOT RENT WITH THEM
I’ve rented from this company atleast 6 times and it is always a problem. Last time, the lockbox wouldn’t open so they cancelled my trip right then and there and told me to book a different vehicle. Today i arrive and the car keys were not in the lockbox, again they cancelled my reservation and left me stranded. I insisted that they try to help me by locating the keys, figuring out why this happened and they just keep sending me automated messages. Stick to Enterprise and Hertz.
United States
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