“See something Say something” for smartphones The SEPTA Transit Watch App offers the public a quick and discreet method for reporting suspicious activity directly to the police. The app can send pictures, text messages, and locations of suspicious people or activities. From the home screen, users have two easy options for contacting the SEPTA transit police: * The “Report a Problem” button allows users to send text or photos directly to the SEPTA Transit Police. To ensure discretion, the camera flash is automatically disabled when photos are taken through the app. When reporting an issue, users can select locations and report categories to assist the SEPTA Transit Police. Riders can also send reports anonymously if they chose. * The “Call SEPTA Police” button will connect customers directly to the SEPTA Transit Police. The application is designed for SEPTA. If you send a report in an area without cellular connectivity, it will be stored and sent when connectivity returns. The system is also designed to send text messages before pictures so that the SEPTA Transit Police can get app reports as quickly as possible. Additional Features BOLO (Be On the Look Out) Alerts. BOLO Alerts on the app may display alerts from SEPTA Transit Police about specific persons of interest. For example, the app may display information about a missing person or child, such as where they were last seen. If you see a person from a BOLO, immediately call 911 and send an app report to SEPTA Transit Police discreetly.
Don’t care
I report problems but nothing seems to happen
United StatesWaste of tax dollars
Septa always crying and trying to go on strike to steal the budget literally watching fentanyl users prep their drugs on the seat now if a child comes along and touches that they could lose their life! Homeless people sleeping, panhandling and causing health hazards with blood.You make the report and nothing occurs.We need a new organization to take over public transportation at this point!
United States😤😠😡🤬
What’s the point of having this app and people reporting things if your not gonna freaking respond to the concern or issue get rid of this darn app or do what it’s meant for. Protect to riders rights and service RULES!!!
United StatesReporting incidents has no apparent effect on enforcement
Seems that this is for PR. purposes only. Reporting incidents has no apparent effect on enforcement.
United Statescustomer
I ride in NE Philly everyday on buses. They have very dirty and a few smells like urine. I won’t mention the ignorance of some.Now They are talking strike. Uber may be taking over
United StatesCommunication
Fast response Thank you
United StatesImprovements Needed
After selecting the location (MFL or BSL), you should be able to select “On a Northbound Train” or “On a Southbound Train.” It doesn’t make sense to select 2nd Street, for example, when the train is moving and you might not press Send until you’re at Girard (and who knows when the report would be read). Better signage is needed inside El cars so we can know our train # and car #. Once you submit the report, no follow up occurs, so it’s hard to know if you’re actually helping. Please improve the app, or put resources into improving safety on the El.
United States
-Added the ability to provide more details after you send an initial report -The Alert list now groups message threads together making it easier to follow conversations -View your Reports by selecting the “My Reports” Tab on the Alert List -Improved Photo and Video uploading UI
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