United StatesYour visit starts here! Download our official APP and make the most of your visit: manage your tickets, easily access the Basilica, download your APP, ... and everything in just a few clicks! PURCHASE OF TICKETS We are official ticket providers. Buy your tickets in advance or on the day of the visit. You can save and use them for easy access to the Basilica on the day of your visit. Stay informed of news with notifications and notices, resolve any doubts and arrange a visit. DOWNLOAD THE APP Download the APP on your device and don't miss any details! Available in 6 languages: Catalan (CA), Spanish (ES), English (EN), German (DE), French (FR) and Italian (IT). Also available is a sign guide in Spanish sign language (LSE), Catalan sign language (LSC) and the international sign system (SSI) and the descriptive audio guide in 3 languages: Catalan, Spanish and English. TAKE ADVANTAGES We also offer promotions, discounts and news. Stay tuned! An essential companion for the visit to the Sagrada Familia.
Simply unable to download tickets, cannot access audio guide
Absurd that there is no option or help on site
United StatesApp works fine
The app is only used for redeeming your tickets and listening to an audio guide. That being said, this is one of those things that you do in advance. Beforehand, when you have WiFi. I’d suspect that is the problem most people are having.
United StatesApp does not work. Junk
3/5/2024. Cannot purchase tickets with 4 different credit cards. Finally a Wells Fargo bank card processed smoothly after 2 days.
United StatesCANT BUY TICKETS- Use booth on Plaça Sagrada Familia
We tried sooo many times over a period of days to buy tickets through the app to no success. We went in person and talked with the workers outside and they were of no help. They told us that was the only way and they offered no solutions for how to get tickets. We saw the red Barcelona tourism info booth on Carrer de Sardenya, in front of Plaça Sagrada Familia. They were super helpful and immediately able to get us tickets. My advice to fellow travelers- don’t waste time trying to buy tickets on the app if it doesn’t work the first time. Just go in person to the booth! It’s not officially connected to the Sagrada Familia foundation and that’s why the workers at the building won’t tell you about it. As an additional note, it seems like some credit cards from non-European countries don’t work on the app due to differences in security features. That’s the only reason I could find as to why my visa didn’t work.
United StatesAlmost broken
Links take you to the website anyways. Disaster to use. Shouldn’t need an app
United StatesAdd another zero star review for me
Giving this app the least stars possible is the only vindication I can get for the immense amount of time I wasted trying to purchase tickets - trying multiple credit cards, both through this app and online, using various emails. It just doesn’t work. For the sake of everyone, please fix this!
United StatesHorrible App doesn’t work
Whoever designed this needs to be fired. The App is just a holder using the website and it’s not even good at that. The form entries time out and then a error is just shown with letting me know what the error actually is. We used the site and got more “in” only to get some error trying to use the credit card (U.S.) No one is the U.S. has a 2-factor credit card. Why not just use Apple Pay in an IOS App? That’s far more secure than using a debit card - which no one should be using for purchases. After around a dozen attempts on our phone, various laptop browsers, we just decided not to visit this place. Obviously with this horrible system to get tickets, they don’t want direct visitors. Maybe only tour operators who can charge far more.
United States
In this new version/update of our APP, two more languages are included in the audio guide, Basque and Galician. And you can also enjoy the experience "What is not seen", an augmented reality project through which you can discover hidden corners that the Basilica hides such as the orchard of the summit, the roofs and the interior of the tower of the Virgin Mary.
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