Aplicación oficial de Renfe para la compra y gestión de tus viajes en trenes Ave, Larga Distancia, Media Distancia y Avant. Descarga la app de Renfe y descubre todo lo que podrás hacer: - Comprar, cambiar y anular tus billetes más rápido - Guardar tu billete en el móvil y olvidarte del papel - Gestionar tus abonos y formalizar viajes, ¡imprescindible si eres viajero frecuente! - Consultar todas las rutas y los mejores precios - Comprar con código promocional - Asociar tu billete a tu tarjeta de fidelización y consultar tus Puntos Renfe - Accede a tu perfil y gestiona tus datos personales, datos de tus acompañantes y ¡mucho más! Cuando compras tus billetes en la app, ¡no te cobramos gastos de gestión! Además, si quieres sacarle el máximo partido, regístrate en la app y accede a todas las funcionalidades personalizadas que tenemos para ti. ¿A qué esperas? Descarga ya la app de Renfe gratis y empieza a sacarle partido. ¡Buen viaje!
App vs browser
The app didn’t show half of the available trains compared to the browser for the same route. Both app and browser have huge issues with required telephone number. One page has the USA written in Spanish to find the country code. One has no country names, just numbers, and is missing the country code +1 for USA, and when the number is available, it will not accept valid phone numbers saying that they do not have the correct number of digits (this happened for a USA phone and Kenya phone number, and you cannot complete the sale without a number. It also makes you reenter all of this info even if you have made a sign in profile with the info AND confirmed with an email code AND confirmed that the passport is correct. The screen requiring reentry pops up in Spanish even if you chose English as the language. Definitely has some needed fixes for international users.
Couldn’t Create an Account
I am a traveler from the United States, and every time I tried to make an account I received an error message. I tried adjusting my information multiple different ways and still couldn’t get the registration to go through. Because I am not a registered user, I can’t use the app to buy tickets and have to go elsewhere.
Tarjeta crédito : el app no lo guarda
El app funciona, pero muy primitiva. En seleccionar la ruta, primero te pide el destino, sin darte la posibilidad de definir tu punto de salida. (Lo tienes que arreglar después, causando confusión innecesaria) Tampoco guarda los datos de la tarjeta crédito y hay que numerar lo cada vez. Muy inconveniente para los que viajan con frequencia.
Hit and miss
Used to work well but now they must have used the team that does the development of the web and it is an hour and miss with trains not found, freezes, etc... 😞
Amazing trains really bad everything else
What a shame. They had a pass for many years due to being a monopoly. Such a shame that with the amazing trains they have, the booking experience, the website... is among the worst I've experienced.
App failure
I cannot even begin to describe how frustrating it is to use this app. Payments fail constantly, destinations will randomly not appear in the options, and it crashes regularly. I have wasted hours trying to buy tickets with this trash heap of coding garbage.
Vergüenza
como todo lo que administra el estado
Mejora de estabilidad y corrección de errores.
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