United StatesAbout the NS app The free NS app is your ideal travelling companion. It lets you plan your entire journey to any address in the Netherlands and keep up to date with the latest travel information and any disruptions as you go. You can also easily check where you can hire a public transport bicycle or shared car in your area, or quickly find the nearest P+R if you are travelling partly by car. See how crowded it is on the train and have your tickets quickly on hand. Everything to help you get going by whatever transport suits you best today. Why traveling with the NS app + Best app in the Public Transport category + over 2 million users + Quick, safe and easy payment + The “Nearby me” feature lets you see exactly which forms of transport are available in the neighbourhood, from train, bus, tram and metro to public transport bicycles and shared cars. All in a single overview. So it’s the easy way to plan your entire door-to-door journey. + Arrange it all easily in Mijn NS. You can check your balance, access your journey information, simply change your travel class and view and change your season tickets. Feedback Every journey starts with the NS app. That’s why we’re always improving the app with new functions that will help you with your journey even more. If you have any questions, tips or other feedback, let us know in the app. That will let us make the app experience even better!
User friendly software
User friendly software
United StatesPrinten
Instructies om kaartje in je Apple wallet te lade of kaartje te printen zijn erg onduidelijk.
United StatesToggle to switch languages would be nice
Luckily there are enough English cognates to make it out
United StatesSchedules
I would like to see a link to the NS train schedules when purchasing an Eticket. Now that I have my ticket , which train do I have to catch to get to the airport on time ?
United StatesThe latest update broke the app completely
It is impossible to plan a trip between any 2 destinations. No matter what you select it says no trips available
United StatesNew update
Removed the departures tab and greatly reduced the options in the latest update. I’m really not sure why this was done?
United StatesSecurity risk: app has no logout option
The NS app of the Dutch railways has a serious security issue: after one logs in with username and password it offers no option to log out. As a result any outsider who gets their hands on the phone and can open the app and find personal information like one’s pre purchased tickets with dates of travel on the app. This is unacceptable and needs to be addressed soonest. Now, while it is true that one can login from the app to one’s NS website account and log out again, that does not take away from the fact that once one is logged into the NS app without being logged in to NE website, the security issue I described above still exists. By contrast well designed railway apps like that of the SSB of Switzerland do have an option to log out the app so no one without a username and password can log in. This issue is especially serious for international travelers who, if the travel infrequently to the Netherlands, unlike Dutch public transport travelers will be unlikely to have their public transport card and means of pay (the OV chip card) which makes it easy to buy tickets and do without the NS app.
United States
Every journey starts in the NS app. That is why we keep improving the app with larger and smaller changes that help you on your way even more. If you have any questions or suggestions, let us know in the app. Enjoy your trip!
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