The official app for BIKETOWN, Portland’s bike share system. BIKETOWN consists of a fleet of specially designed, sturdy and durable electric bikes that can be locked at any BIKETOWN station or bike rack throughout the city. Bike share is a greener, healthier way to get around — whether you’re commuting, running errands, meeting friends, or exploring in a new city. The BIKETOWN App gives you access to hundreds of bikes in your area — unlock and pay directly from the app and get going. The BIKETOWN App also shows upcoming public transit departures, including train lines, local buses, and streetcars. Within the app, you can either purchase an annual BIKETOWN membership or single rides. Happy riding!
Completely unreliable, worst bikeshare
I’ve had a yearly membership and this will be my last year. 80% of the experience has been unlocking a bike that then runs out of batteries in 3 blocks, leaving you to either stop and try to find another station and another bike, or try to ride this monstrosity of a bike to your destination which is an insane amount of energy if you’ve ever tried to ride a dead e-bike. Then there is no place in the app to report that the bike battery is dead so you inevitably subject the next person to a dead bike battery too, and you’ve paid $5 for the luxury of being late to whatever you’re going to or arriving in a sweaty disgusting mess because you decided to ride a dead bike. It’s insane that they don’t disable bikes that are out or extremely low on battery and everyone I’ve talked to who has tried Biketown has had the same experience. Too bad!
Ok
It’s adequate
Majorly unsafe bikes out there
No way to report important safety problems when parking at a station. They have been aware of this for months and it hasn’t changed so it’s intentional. Makes their numbers look better if you can’t report safety issues.
Motor inconsistent
I used a BIKETOWN e-bike in Portland. The motor assist quit suddenly twice while climbing hills. And then it flipped on strong unexpectedly on a mild ascent. I did not feel safe based on these incidents. And when I tried to report it on the app, the only five options for naming the problem did not include motor malfunction. Very disappointed, especially because it’s an expensive rental at 30 cents a minute.
Hidden fines
Horrible service. You can be charged $25 for parking ‘incorrectly’. Rude customer service. Many bikes are in poor condition and hardly roadworthy. Vandalised bikes are common. Not worth your time.
great service
App works very well. Would love to see HealthKit integration.
Not City Wide
I seen a bunch of these in Beaverton. Yet they are not showing on the app. Specifically at Millikan Max station stop.
Thanks for using Biketown. We update our app regularly to make your bike rides even better. Every update of the Biketown app includes improvements in speed and reliability. As new features are released, we'll highlight them in the app.
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