Get the best scenting experience possible with Pura’s smart fragrance diffusers for your home and car. Paired with our smart diffuser and premium smart scents, the Pura app allows you to control, customize and personalize your fragrance experience—all from your phone. Simply plug in your diffuser, set it up in the app, and let high-end, clean fragrance enhance every space and mood. The Pura app allows you to control scent intensity, diffusion time with custom schedules and timers, ambient light colors, and has an optional away mode.
New version lacks the choice for strength
I like the old app better where you chose the strength by number. You had better control for smaller rooms. Since the app updating to intensity level, subtle, medium, strong the scent can be overwhelming even when set on “subtle.” This is a disappointing “upgrade” to the app. Now I can’t use the scent I love in the small rooms.
Blue tooth wont link after 1 month
Everything worked good the first month . I changed sents with my 2nd order then noticed the lights not being on even though they were on schedule to be on . I noticed it was not linked anymore to my bluetooth . I unplugged , and tried to reset like your directions say and the blue light never turned on . I plug in it turns on for 2 seconds then turns orr and it is still not able to be paired
Horrible set up and app
App is not helpful at all. Setup is troublesome and once I thought I had it set up it didn’t respond to the app the majority of the time. It then stopped working completely and will no longer allow setup. Customer support does not respond. Waste of money!!!
Good products , questionable customer service
Love everything about having high end candles as oils good smells ,but my diffuser burnt out almost causing fire ; tried to reach out and never got a response from customer service.
Not connecting to Bluetooth
Has anyone had this issue? I’ve had my Pura 4 for about a month and it just stoped working and connecting to Bluetooth. I’ve tried everything, any suggestions?
I don’t smell 👃 it
Don’t
Doesn’t work half of the time
Have a diffuser that is close to our actual WiFi device yet it keeps coming unconnected and not running, the device that is in the basement with the longest range for WiFi never has a problem. The same device that keeps coming unconnected also locks up app when trying to create a schedule for scents. Very frustrating!
Thank you for your continued support. We are constantly working to improve our application and we welcome your feedback. Please update to the latest version to enjoy these new features and improvements.
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