United StatesA new way to shop Madewell is here. You can now score those great jeans, easy tees and keep-forever bags right on our app (!). Here’s how we’ll bring the best of the brand to your fingertips: DISCOVER - Read up on the latest denim drops, design collaborations, in-store and virtual events and more. SHOP - Find your new Madewell obsessions anytime, anywhere with our easy-to-use app. Not ready to decide? Add products to your favorites to come back to later. INSIDER PERKS - As a Madewell Insider, you’ll earn points every time you shop, including double points on denim. Use your rewards to treat yourself—in stores or online—to something super special. OTHER PERKS Opt-in to push notifications to stay in the loop on order updates, new sales, and more. Read helpful ratings and reviews from other customers. Madewell Privacy Policy: https://www.madewell.com/privacy-policy-122619.html
Using App and from website
I am loving purchases and products. But, my last purchase, a dress, I ordered according to size guide…not even close in bust measurements. Not even sure if next size up will fit in bust, it was that tight. Bottom of dress in next size up may be too big. Also, I have commented before, both the website and app continue to be extremely frustrating. I am confident it isn’t user error and have seen other comments on it as well. I hope it is being addressed, taking way too long to order. I will say, when I have called and contacted them, not getting an inseam measurement, waiting on hold again for “support” team, and no answers for that measurement in a pair of women’s pants. However, the customer service persons have been very courteous reading their script. Thank you for listening.
United StatesBest Store
I absolutely love Madewell. Great style and great fit! You can always count on them for style.
United StatesTerrible
The app never works properly or loads. It’s really annoying.
United StatesPassword not working despite saving it multiple times
There may be a glitch with the app because it did not save my password after many attempts.
United StatesEffortless shopping!
I love Madewell, and the app makes it even easier to check my points status and pull up my account info in the store. I also love ordering through the app—it takes much less time, and it’s easier to navigate than the mobile site. 🩷
United StatesSave for later DOESNT work
This function never works - i can save for later but I can never remove for move back to my cart. It is frustrating and seems to never have been addressed?!
United StatesToo many glitches
There seems to be a lag anytime you open the app and when you are scrolling through.
United States
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