United StatesThe Petco app is the Pet Parent's Partner. Use it to expertly pamper your pet both online and in our stores. GET IT TODAY You can buy in the app then pick it up at over 1,000 locations across the US. Leverage our Curbside Pickup option to help protect your health and safety while minimizing social exposure by ordering online and getting your items hand-delivered to your car. PERSONALIZED TO YOUR PETS Set up your pet and the app becomes your partner, helping you find and access all that you need for your pet. Manage and track your pet’s complete health and needs. Look across your purchase history online and in-store to make sure your pets are covered in all care categories so they can live a happy and healthy life. BOOK GROOMING APPOINTMENTS AND GET REWARDED Did you know grooming is an essential part of your pet's health and wellness? Schedule an appointment to meet your new groomer - a skilled stylist who understands the care and attention your pet needs based on their age, breed, hair and skin. Plus, members can unlock the grooming perk in the app and receive a free 8th groom. Need to rebook, reschedule or cancel? You can do that in the app as well. PERSONALIZED SHOP Setting your pets up with Repeat Delivery, quickly buying something again, and finding the best nutrition and supplies has never been easier. VITAL CARE Our Vital Care membership makes pet care easier and more affordable. Track, load and redeem your Vital Care points and Vital Care Rewards in the app.
Outstanding
I love Petco they have the best foods and pet supplies
United StatesTip
Please remove tip.
United StatesLacking
Update: 4/28/24: The app still DOES NOT WORK!! Why can’t Petco fix it?! Frustrating and idiotic! I try to click on change date for auto-order and it still doesn’t work, I have to call customer service yet again! I will be canceling and never ordering from this place again. The Petco app is very generic, and has some holes that need to be filled. I have my dog’s food and Rx medication on auto order, and had questions about delays during the Thanksgiving holiday. There’s nowhere to find that information on the app, I had to Google the Petco customer service number. Apparently same day delivery via Door Dash is not always same day. And if the item is not available, locally, it has to be ordered and it will take 3 to 5 business days to get; despite being on auto order, there’s no planning in advance by Petco to keep the date that was promised in the auto order. Guess, I will have to buy back up dog food in case it runs out because I can’t rely on auto order’s pre-planned dates! Update: 12/17/23: I needed prescription food urgently for my dog. I placed an order on the app and it canceled it. So I had to re-do the order a few minutes later, the app canceled that order as well claiming the script I uploaded did not go through. I had to call customer service. I spent an additional 40 minutes with Petco customer Service. They told me I had to wait 3 to 5 business days to see what the issue was and to re-do my order, again! Useless app!!!! Nothing but frustration!
United StatesCrashes when you try to use your rewards
Interesting how the app crashes when your trying to use your rewards. Trying to use your rewards on the desktop is just as difficult. No point in being a premier vital care member if you can’t utilize the benefits. Fix the BUGS!
United StatesJesse
Excellent assistance in helping me navigate online order. So quick and nice!
United StatesBest promotions and prices for pet products!
Petco has the best prices and promotions for pet products on the market. Thank you Petco!
United StatesHorrible phone app
Horrible phone app
United States
May 2, 2024
May 1, 2024
Apr 30, 2024
We’ve improved your app experience by fixing a few bugs
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