United StatesLooking for a faster, easier, more rewarding shopping experience? Save time and money with the King Soopers app. It puts convenience, savings and rewards at your fingertips. Simply download the app, create an account and link your Sooper Card to access all these great benefits: · Create and track Pickup, Delivery and Ship orders right from the app · Shop an extended aisle of 1,000s of products from our trusted third-party sellers · Use Kroger Pay at in-store checkout – one scan applies your Sooper Card and payment · Easily build your online shopping list, and use it to shop in-store or to place your online order · View your weekly ads and quickly add sale items or specials to your shopping list · Clip digital coupons and use them to save in-store and online · Get Cash Back deals to earn money on items you already buy · Discover even more savings with exclusive promotions, personalized offers and bonus rewards · Refill and track the status of your King Soopers Pharmacy prescriptions directly from your phone or tablet · Check your fuel points · Use our locator to find the closest store or Fuel Center · View your purchase history and use it to easily reorder your favorite products · Add your Sooper Card to Wallet for iPhone. To use the King Soopers app, you'll need a King Soopers digital account. You can create one and link your Sooper Card through the app. Don't have a Sooper Card? You can add a new one when you create your digital account.
Every thing is BETTER
Better produce Better meats Better bakery
United StatesUpdate
Will you PLEASE stop updating over and over again and making the past app unusable. I'm tired of walking into the store and finding that your app is frozen and I can't use digital coupons. Enough already!
United StatesIncompetent
I went to this location on the way home to get a birthday cake and was ill received by the two workers behind the counter only to find out they can’t help me. Not only could they not write a name on the cake because they didn’t “know how” but was the store “policy” that I couldn’t write my wife’s name on the cake because they couldn’t have me handle anything over the counter, I simply left. If you’re going to hire people to work in a department, make sure they know how to meet the standards. Worst experience ever. I’ll never return!
United StatesGreat service, bad app
I love using the pick up feature for my groceries, it’s so fast and convenient. I’m absolutely sold on this new way of shopping and if the app worked better this would be a 5 star review. However, this app has a number of issues that sometimes make it un-usable. I’ll name the biggest two I’ve encountered: 1, sometimes images don’t load for the products. I don’t have every brand memorized and I need to be able to see what I’m buying. 2, I can’t add a new card. Whenever I try to add a new credit card I get the forever loading wheel. Ive tried logging and and re-downloading the app and it didn’t work. My credit card on file is going to expire soon and when that happens I’ll be unable to use the pickup feature since I’ll have no way of paying. If I can’t figure out how to fix this I’ll have to start doing all my shopping somewhere else and using their pickup feature instead, which is unfortunate because I like King Soopers and it’s closest to where I live. I hope someone sees this and fixes these problems.
United StatesTerrible App Design
This app is a maze with non-intuitive screen layouts, nested menus, and lack of UX. Highly recommend adjusting the IA and integrating weekly deals/coupons better. Also, creating a better delineation between shopping channels between digital and brick and mortar.
United StatesApp stopped working on iPad
Stopped working
United StatesUnusable, can’t click on deals
Their weekly print ad usually has one or two items at least that I would like to pick up. This week when I click on the sale items of interest, it goes to another screen, which is not scrollable, and on which whatever button might be there to allow me to buy, the item is not visible. Total fail.
United States
Thanks for shopping with us. In this update, we’ve fixed a few bugs and made some general improvements. We value your feedback, so if you need help or have a suggestion, please contact our Customer Service Center at 1-800-576-4377.
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