Use your Vonage® Business when you’re on the go! • Maintain a single business identity when calling, texting or video conferencing. • Communicate your way with calling, texting or video conferencing anytime, anywhere. • Play or read voicemails and even manage settings on the go. • Activate Call Forwarding or “Do Not Disturb” status • Import, view and edit business contacts across multiple devices The Vonage Business Communications mobile app is available at no additional charge. Existing VBC customers just log in with their username and password. (Data charges may apply to mobile app usage depending on the mobile plan) About the service: Vonage Business Communications (VBC) unifies calling, messaging and meetings worldwide to provide seamless communication between customers and employees using a flexible, global cloud communication platform. The VBC Mobile App enables on-the-go employees to stay connected no matter where they are in the world. They can maintain a single number across all devices so they can be easily reached by colleagues and customers. VBC reduces monthly phone expenses, enables centralized billing and does not require annual contracts. To view our Terms of Service please use this link: https://www.vonage.com/business/legal-policy-center/business-cloud/tos/
No audio on half my calls
Since installing this app for a new job in January, I will make or answer a call and it’s about a 50/50 chance of having any audio on either side. It appears to be a known issue as when I’m given the option to rate a call, if I rate negatively one of the few options I’m given to select from is “no audio”. The entire point of this app is to make and take calls, so it would be nice if I could actually rely on it to do so.
United StatesAwful
I mean, all I want to do is look at my monthly statements and you can’t provide me with that?! Your not only basic but your not even user friendly. Worse decision ever!
United StatesUse someone else
Terrible call quality.
United StatesDon’t use this app
This app made me want to quit so I wouldn’t have to use it anymore. Not a day passes where there weren’t issues. It wouldn’t connect me with specific clients or insurances, call quality was bad, oh and it doesn’t work if you are using a certain type of headphone. How it’s possible to be that buggy in the most obscure ways
United StatesSound quality
I have had Vonage for years and over the last 2 years the quality really has gone downhill Can’t call technical assistance anymore You reach someone from overseas that you can’t understand and not only that They ask you 20 plus questions to verify your account Took me over 15 minutes to verify everything they were asking I believe verifying your phone number and last 4 of your ssn should be enough Please bring technical assistance back to America
United StatesAvoid at all costs!
my review of the Vonage Business Communication system. This system is without a doubt one of the ABSOLUTE worst systems that i have ever had the displeasure of being FORCED into. Their sales department deploys a sly mixture of lies and deceit along with unfulfilled promises. They told me it would EASY. IT WAS NOT. I have spent countless hours over the last few days glued to my computer, unable to operate my small business due to voyage making it next to impossible to communicate in any way other then the built in chat function on their site. The sales department was without question one of the pushiest experiences i have ever had. In retrospect i felt rushed and coerced into making a choice that in retrospect was very much WRONG for my business. They made multiple statements and also confirmed multiple times from my direct questioning about the ease of the operating system and the set up of said system. Now the best part of the ordeal. Actually getting the products. Once we received these phones we spent multiple hours (ourselves not voyage doing it for us, while they did GUIDE us through the process, it still required US TO DO IT). NOT the “we set everything up for you” operation i was “sold”. Porting out number from voyage residential is still in “process” voyage offered us ZERO solution to put the phone system (that we are now paying for) into place. It was with our own staffs ingenuity ( and at this point i suppose you could say experience as we have now been Vonage Employees for a few hours) We utilized the second local number offered by them and utilized a call forwarding feature. Now lets break down the first day. After finding out the a plethora of the steps we had been “guided” on previously by vonage, were done incorrectly. Guess what the fix is? If you said YOU GET TO DO IT YOURSELF, well you would be the winner. So a first day of the system in place has been plagued with bug hunting from poorly instructed guidance for a system that was supposed to be set up entirely for us/ Forward to later that day. Both of the headsets (which the sales department INSISTED we need and locked us into a 2 year prison sentence with this awful company) have quit working. Fast forward to 2 hours later i am still working with voyage in an attempt to get this system working. This system which is built for small business. This system that is easy to use. This system that is easy to set up. The system that will help your business grow. This “System” has cost me nearly 2 working days away from my work, stuck trying to fix something for voyage. This system is a JOKE, and not a funny joke either. I feel nothing but whole hearted sorrow for anyone gullible enough to fall into the same trap that i have. Heres to being stuck in this VOIP prison for the next two years. UPDATE. Upon declining to have a replacement sent out in 5 days, and being essentially told that this service (that i am paying for currently and voyage is very specific about the fact that you are paying for this service on an advanced basis) does not just them overnighting me a phone to replace what is apparently a defective phone. The best part? When will they reach out to me? Who knows. When will they fix these phones? Likely never Update. Vonage has offered to replace our defective device and ship out a new one. Never mind this device is less than 24 hours old, they wish to charge us an $85 device replacement fee in addition to a $25 shipping fee. Crooks.
United StatesAwful
This app has never been good and is now pretty much unusable. Calls sometimes come thru and now it hasn’t logged any of my calls for a few days. The phone system is fine, not great, but if you plan to rely on this app forget about it. I’ve been with Vonage for years and the app is still the same piece of junk. Time for a major update.
United States
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