United StatesSmou is the app that helps you to get around Barcelona and the Metropolitan Area, providing access to information and mobility services to make it easy for you to move around the city. With smou you have in your hands: - Bicing: plan your route, reserve bikes and take them with smou. Also, with smou you’ll be able to see how many bikes there are in the station and whether they are electric or mechanical. - Parking meter: pay for regulated on-street parking quickly, comfortably and without waiting. You pay only for the time you use it, without extra costs and without having to go to the parking meter. You can use it in Barcelona, Badalona, Castelledefels, El Prat de Llobregat, Esplugues de Llobregat, L’Hospitalet de Llobregat, Montgat, Sant Boi de Llobregat, Santa Coloma de Gramenet, Sant Joan Despí and Sant Just Desvern. - Barcelona Residents: buy and manage the tickets to park as a resident in the Green spaces and/or in the specific parking spaces for residents. - Parking via app: access the B:SM car parks with the automatic number plate recognition system, without having to take a paper ticket. There’s no need to go to the tickets machine, you can pay for your stay with your mobile phone! Also, just for paying through the app, you save 30% off the price! - Endolla Barcelona: recharge your electric vehicle from your mobile phone. You can also locate and reserve the charging points in advance. - Shared mobility vehicles: locate and check the availability of all motorbike sharing, bike sharing and car sharing services in the city. - Public transport: check the timetables, stops and stations of Metro, Bus, TRAM, Ferrocarrils and Rodalies. - How to get there: functionality with which you can see the different itinerary options, with the different means of transport and the duration of each route. So you can choose the one that most interests you. - Taxi: book and pay for your taxi with the app and move around the city in a sustainable way with Taxi Ecològic's 100% electric and hybrid fleet.
La app menos fiable del mundo
Las ubicaciones de las paradas no cargan fiablemente. Te hecha de la aplicación sin razón y luego tienes que re entrar. Pero para entrar el código que te manda al correo, tienes que tocar cada número antes de entrar el siguiente. Espero que no lo uses cuando tengas prisa.
United StatesGreat idea but slowest app ever
It’s an excellent app for taking care of connecting all of the personal transportation options in Barcelona but honestly it’s all useless if the app constantly crashes or takes 2 minutes to start up just to unlock a Bicing. I preferred when the Bicing app was just fast and had one purpose. Adding all these other features just made the app slow or crash constantly (on an iPhone 12). Optimize the app for speed and everything should be fine! Use a faster QR code reader. Consider offering NFC integration for bicing! Let’s use technology!
United StatesTragic
A complete disgrace, much like Bicing itself.
United StatesOften bikes are broken, including brakes!
I lost so much time using bici. Many bikes multination including not working brakes! Reporting broken bikes isn’t easy and takes time to change problematic bike. Alway some kind of surprise with them. Such a pity!
United StatesSo much potential
Great concept, poor execution. Not sure how the city is evaluating the effectiveness of this system, but it’s about 50% success, 50% pure frustration. Besides the fact that there aren’t enough bikes available, the bikes that are still in port are all out of commission…and worse, this is not reflected in the app. So you go to a station with 5 available bikes, and they’re ALL out of commission. Then, there’s nothing on the app that allows you to report a malfunctioning bike so it can be repaired. And if you get a broken bike, forget about exchanging it, because there’s a 10 minute waiting period, regardless of the circumstances. I had an accident on a bike once and the pedal broke. So I returned it to a bike port and couldn’t report the issue, nor could I check out another one because of the aforementioned waiting period. Also, no one uses the regular bikes, everyones prefers the electric bikes and they only use the regular ones when there are no electric bikes available since they’re out of commission. It is clearly a popular form of transport, but the maintenance is lacking profoundly. I would rather support a public system like this one than a private company, but the lack of attention to the user base is disheartening. I would much rather have sent this complaint directly to management, but as you can guess, there’s no way to do so. Thus a public complaint is the only way to make my voice heard. In summary, a system in serious need of an upgrade with better ways of communicating with its users.
United StatesGreat idea but slowest app ever
It’s an excellent app for taking care of connecting all of the personal transportation options in Barcelona but honestly it’s all useless if the app constantly crashes or takes 2 minutes to start up just to unlock a Bicing. I preferred when the Bicing app was just fast and had one purpose. Adding all these other features just made the app slow or crash constantly (on an iPhone 12). Optimize the app for speed and everything should be fine! Use a faster QR code reader. Consider offering NFC integration for bicing! Let’s use technology!
United StatesNo spaces to drop off!!!
Riding all over the coast in Barcelona and every lot is completely full. There are people waiting around everywhere with their bikes because there’s nowwhere to drop them off.
United States
Upon opening the app, you'll notice a fresh interface swiftly guiding you to the main screen, thanks to our enhanced startup performance. This latest version now enables you to scan Bicing, Endolla, and parking vouchers and tickets QR codes more efficiently. Additionally, we've incorporated visual enhancements and addressed minor errors to ensure your experience getting around with the app is even better.
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