Premier Parking A Smarter Way to Park Parkmobile USA, Inc. The Premier Parking app, powered by ParkMobile, gives you a smarter way to park in Nashville, Houston, Seattle, Austin, Roanoke, Detroit, Charlotte, St. Louis, and more! Easily pay for on-street and off-street parking right from your mobile device. You can also reserve parking ahead of time in lots, garages, venues, airports, and universities across the country. Why Use Premier Parking? • Skip the meter and easily pay for parking from your mobile device • Extend your parking duration remotely from the app • Get alerts so you know when your parking session is going to expire • Reserve parking spots ahead of time to save time and money • Use ParkMobile in over 3000 locations coast-to-coast including venues, airports, and universities How to Set Up Your Account • Download the Premier Parking app and create an account with your email address and password • Enter your license plate number and the state where your vehicle is registered • Add your method of payment and start using the Premier Parking app How It Works On-Street and Off-Street Parking: • Enter the zone number on the posted signs around the meter • Select the amount of time you want to park and confirm your information • Touch the “Start Parking” button to begin your parking session • Extend time in the app if you are running late • Touch the “Stop” button to end your active parking session Parking Reservations: • Search for the area where you want to park and select the specific parking location • Choose the date/time and complete your reservation • Follow the instructions in your confirmation to redeem at the parking facility App Features • Customizable notifications delivered via email, text, and/or app • Save your favorite parking locations for next time • Store up to five cars in your account • “Find your car” feature directs you back to the location where you parked • Turn-by-turn directions to the parking garage where you reserved your spot • Multiple payment methods available including PayPal, Visa Checkout, ApplePay, MasterPass, ChasePay, and most major credit cards About ParkMobile Parkmobile, LLC is the leading provider ParkMobile, LLC is the leading provider of parking payment solutions in the United States, helping over 13 million people easily find, reserve, and pay for parking from their mobile devices. Looking for Help? At ParkMobile, we’re serious about customer service. We process over 200,000 parking transactions every day and we know that every now and then, something might go wrong. If you have an issue, we will do everything we can to make it right. Our customer service is 24/7/365. If you need help, here’s how to get in touch with us: Web: https://parkmobile.io/ Email: [email protected] Online Help Center: https://parkmobile.zendesk.com/hc/en-us Video Tutorials: https://www.youtube.com/playlist?list=PLkFsfUAHrnUc5jOm9XtjOmmJQt4YTTCyA Twitter: https://twitter.com/ParkMobile Facebook: https://www.facebook.com/ParkMobile/
Complete joke!
Stay away from Gatlinburg TN!
App Doesn’t Work, You’ll Pay Twice
I’ve tried using this app three times in downtown Nashville and all three times it hasn’t worked. I go to scan the QR code when I leave, the sensor says “gate opening,” and nothing. The first two times, there was an attendant who helped open the gate. The third time, I had to pay an additional $40 to leave after already paying $17 on the app. Worse still, they don’t refund you in the app. Instead, you have to go back to the parking garage which forces you to pay them more. Terrible company. Even worse app.
Horrid app
The app itself will close out during use. It won’t let me change my payment. It’s horrible to maneuver around in the app itself. The reason I will get a parking ticket is because this app is so horribly created.
They will steal your money and still give you a ticket
This company is the worst company I have every worked with. While on a weekend trip to nashville we parked in a premiere parking lot, used this app to park in the lot, per the instructions with all of the correct information. When we went to leave, there was a boot on the car, so we called the help number. The man who came to take the boot off the car had put the boot on the car a few hours previously despite the fact that the app still said we had over an hour left. The man tried to tell us he couldn’t see our payment go through and looked at my phone and tried to say it was the wrong app before admitting that he was actually in the wrong. He apologized for treating us so poorly and took the boot off the car and said he’d take care of reversing the ticket, but didn’t. We received a ticket in the mail for over $80 after already spending $40 to park there. This company is dishonest, hires dishonest people, and will do anything to screw you over. Save yourself the $ you’d spend on parking and just pay for the ticket because otherwise you’ll be paying for both.
Extortion level prices
It’s a park yourself lot with valet prices. Other reviews above one star have got to be paid bots.
Downloaded Speed
The download speed of the app is absolutely horrible. It takes over 10 minutes for the app to download. The parking attendant confirmed that is the usual speed of the app to download. This app could definitely use some improvements.
Terrible business, terrible people
Your locations outside the gulch in Nashville only had 1 rate, 20$ for parking until midnight. The parking lot is immediately outside restaurants and take up valuable space downtown. Not offering 2 hour parking is highway robbery, and forcing people to pay 20$ minimum when they are already going out to eat is a disgusting practice. The owners if these lots should be ashamed of themselves. I drove to 2 different locations (both lots max had 2 cars parked out of 60+ spaces) and both only offered the same rates. Terrible business, terrible people.
• Updated vehicle selection designed to help you choose the right vehicle every time you pay. • We’ve cleaned up the map view to simplify the process of finding your zone. Location markers now include the zone number and group together in clusters as you zoom out. • Creating your password is easier than ever with our password helper. • Have a question? Use our new chat support feature to get help without ever leaving the app. We’ll get you started parking and have you on your way in no time. • General product enhancements and bug fixes
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